Open To Work
Shante Palmer
Houston
Summary
Reliable CDL Transportation Driver known for high productivity and efficiency in task completion. Specialized skills include route planning, safety compliance, and vehicle maintenance management. Excel in time management, communication, and adaptability, ensuring smooth operations and positive interactions with both team members and customers.
Overview
23
23
years of professional experience
1999
1999
years of post-secondary education
Work History
CDL Transportation Driver
Amazon
Fresno
08.2017 - 01.2026
- Operated delivery vehicles safely across designated routes.
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
- Maintained accurate logs of driving hours and mileage for regulatory adherence.
- Communicated effectively with dispatch regarding route changes and delays.
- Adhered to traffic laws and company policies while driving in various conditions.
Tow Truck Driver
Manheim Auto Auction
Houston
12.2016 - 08.2019
- Operated tow trucks to transport vehicles safely and efficiently.
- Conducted inspections on tow trucks before and after each shift.
- Assisted customers with vehicle recovery and towing requests promptly.
- Maintained accurate records of towing services and vehicle conditions.
- Collaborated with team members to optimize towing routes and schedules.
Road Supervisor
First Transit
Houston
10.2012 - 11.2016
- Supervised daily operations of transit routes and service schedules.
- Coordinated with drivers to ensure compliance with safety regulations.
- Managed vehicle maintenance and inspections to maintain fleet reliability.
- Monitored driver performance to ensure adherence to company standards.
- Investigated customer complaints related to roadways; provided appropriate solutions or referred them to higher management as needed.
- Operated machines and equipment to complete work assignments or to assist workers.
- Utilized problem solving skills to resolve conflicts between employees or customers in a timely manner.
- Dispatched personnel and vehicles in response to telephone or radio reports of emergencies.
VIP Manager
Levy Restaurants
Houston
10.2002 - 01.2012
- Coordinated with kitchen staff to ensure menu satisfaction for special guests.
- Managed VIP guest experiences during high-profile events and functions.
- Developed tailored service plans based on individual guest preferences and needs.
- Trained staff on VIP service standards and hospitality best practices.
- Collaborated with event planners to create seamless guest experiences.
- Resolved guest inquiries and issues promptly to maintain satisfaction levels.
- Maintained strong relationships with repeat VIP customers to enhance loyalty.
- Prepared reports on the performance of the VIP program and submitted them to senior management.
Education
Certificate - CDL School
160 Driving Academy
Houston, TX 04.2022 - 07.2022
Certificate - Dispatcher
Ancora Education
Houston, TX 01.2021 - 11.2021
Certificate - Hospitality Administration And Management
Houston Training Institution
Houston, TX 09.1996 - 05.1999
Contemporary Learning Center
Houston, TXSkills
- Vehicle inspection
- Route optimization
- Truck maintenance
- Safety compliance
- Log management
- Customer service
- Dispatch communication
- Operational supervision
- Problem solving
- Multitasking and prioritization
- Communication and teamwork
- Commercial driving
References
References available upon request.
Work Preference
Job Search Status
Open to workWork Type
Full TimeSalary Range
$28/hr - $620/hrTimeline
Certificate - CDL School
160 Driving Academy
04.2022 - 07.2022
Certificate - Dispatcher
Ancora Education
01.2021 - 11.2021
CDL Transportation Driver
Amazon
08.2017 - 01.2026
Tow Truck Driver
Manheim Auto Auction
12.2016 - 08.2019
Road Supervisor
First Transit
10.2012 - 11.2016
VIP Manager
Levy Restaurants
10.2002 - 01.2012
Certificate - Hospitality Administration And Management
Houston Training Institution
09.1996 - 05.1999
Contemporary Learning Center