Shante Pugh
Chicago,IL
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
7
7
years of professional experience
Work History
Receptionist/Resource Navigator
Centers For New Horizons
09.2022 - Current
- Answered phone promptly and directed incoming calls to correct offices.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Assisted with onboarding new clients and securing paperwork completion.
- Scheduled office meetings and client appointments for staff teams.
- Tracked important information in Excel spreadsheets and ran reports or generated graphs using data.
- Case noted the results of clients visit
Home Health Aide
Eileen Adams
01.2016 - 08.2022
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Transported clients for medical and personal outings.
- Administered medications in accordance with doctor's instructions.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
Education
No Degree - Medical Informatics
Chubb Institute
Chicago, IL09.2006
High School Diploma -
Wendell Phillips
Chicago, IL06.1992
Skills
- Customer Service
- Call Center
- Microsoft Office
- Records Management
- Anatomy and Physiology
- Scheduling
- Medical Office Procedures
- Data Entry Software
Timeline
Receptionist/Resource Navigator
Centers For New Horizons
09.2022 - Current
Home Health Aide
Eileen Adams
01.2016 - 08.2022
No Degree - Medical Informatics
Chubb Institute
High School Diploma -
Wendell Phillips
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