Summary
Overview
Work History
Education
Skills
Applications And Skills
References
Timeline
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Shante Sherrill

Philadelphia,PA

Summary

Multi-faceted Logistics Specialist with solid history of streamlining operations and trimming cost. Reliable and results-driven supply chain manager delivering stellar aptitude for organization, superb people skills and reputation for utmost integrity. Eager to increase productivity and client satisfaction.

Overview

13
13
years of professional experience

Work History

Sr. Logistics Analyst

XOtech LLC
06.2018 - Current
  • Supported senior leaders by delivering reports outlining performance to drive process improvements.
  • Reviewed incoming materials for accuracy against bills of contract, purchase orders and shipping documentation.
  • Supervised and trained personnel in supply, services, materials management and logistical operations.
  • Lead process change initiatives, improving compliance, efficiency, and effectiveness
  • Collect, verify, and record logistical data, ensuring accurate material tracking
  • Monitored performance of logistics operations to identify areas for improvement.
  • Manage material requests, storage, packaging, and labeling, optimizing inventory
  • Ensure compliance with FIAR (Financial Improvement and Audit Readiness) standards.

Automated Logistical Specialist

United States Army National Guard
07.2011 - Current
  • Coordinate logistical functions, including acquisition, distribution, and disposal of resources
  • Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
  • Created and maintained records, which included stock lists, inventory and material counts.
  • Organized material distribution and transportation logistics in accordance with executive direction.
  • Established operations procedures and complied with military policies.

Customer Service Representative

T.D. Bank
01.2015 - 06.2018
  • Exceeded quarterly sales goals and provided exceptional customer service
  • Assessed customer financial needs and recommended suitable products and services
  • Conducted training for new personnel to enhance workflow dynamics
  • Performed cross-functional tasks in Teller services.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.

Department Administrator

Hennes & Mauritz AB
01.2011 - 01.2015
  • Coordinated product distribution and sales territories
  • Led and managed operational and strategic planning, fiscal management and administrative oversight of facilities, equipment and personnel.
  • Managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Analyzed sales statistics and managed inventory requirements
  • Handled client complaints regarding sales and service.

Education

Logistical Specialist -

U.S. Army College of Logistical Studies
03.2012

Skills

  • Procurement and Strategic Sourcing
  • Supply Chain Management
  • Risk Management
  • Inventory Control
  • Change Management
  • Quality Assurance
  • Project Management
  • Supplier Relationship Management
  • Financial Management
  • Logistics Management
  • Logistics Operations

Applications And Skills

  • Microsoft Office (Expert)
  • Certified Forklift Operator

References

Available upon request.

Timeline

Sr. Logistics Analyst

XOtech LLC
06.2018 - Current

Customer Service Representative

T.D. Bank
01.2015 - 06.2018

Automated Logistical Specialist

United States Army National Guard
07.2011 - Current

Department Administrator

Hennes & Mauritz AB
01.2011 - 01.2015

Logistical Specialist -

U.S. Army College of Logistical Studies

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Shante Sherrill