Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shante Silva

Norcross,Ga

Summary

Proven forklift operator with a track record of enhancing warehouse efficiency and safety at AmeriCold Logistics. Skilled in inventory monitoring and forklift safety, demonstrating exceptional time management and adaptability. Reduced accident rates significantly by implementing rigorous safety protocols, showcasing a commitment to operational excellence and team development.

Overview

2025
2025
years of professional experience

Work History

Stocker

Walmart
06 2024 - Current
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
  • Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
  • Answered customer questions and provided detailed product information.
  • Improved customer satisfaction by promptly locating items and providing product information.
  • Aided in training new team members on best practices for stocking procedures and inventory management systems.
  • Assisted customers with special requests, enhancing their shopping experience at the store.
  • Optimized workspace organization within the stockroom, making it easier for colleagues to locate items quickly.
  • Maintained effective team member communication.
  • Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
  • Ensured proper rotation of perishable goods to maintain freshness and comply with health regulations.
  • Demonstrated flexibility in adapting to different store sections as needed, supporting a cohesive stocking team environment across departments.
  • Stocked designated items on shelves, end caps and displays.
  • Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.

Selector

Crown bakery
02 2023 - Current
  • Assisted with physical inventory audits, ensuring accurate record-keeping and loss prevention measures were in place throughout the process.
  • Enhanced team productivity by assisting with training new employees on warehouse processes and best practices.
  • Expedited customer orders through efficient picking, packing, and staging of products for shipment.
  • Upheld company values and policies by consistently demonstrating professionalism, integrity, and a strong work ethic in all aspects of the role.
  • Demonstrated commitment to quality assurance by thoroughly inspecting all picked items before packing for shipment.
  • Maintained a safe work environment by adhering to safety protocols, proper equipment usage, and regular housekeeping tasks.
  • Collaborated with team members to complete large projects or resolve complex issues in a timely manner.
  • Developed strong working relationships with peers, supervisors, and other stakeholders to foster a positive and collaborative work environment.
  • Increased order accuracy by diligently reviewing and selecting items according to pick lists.
  • Adapted quickly to changes in priorities or workflows within the warehouse environment, maintaining high levels of accuracy and productivity at all times.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Pulled orders quickly to maintain demanding productivity goals.

Lead Forklift Driver

AmeriCold Logistics
04 2018 - 02 2023
  • Maintained high levels of customer satisfaction by ensuring safe handling and accurate delivery of products during loading/unloading procedures.
  • Ensured timely completion of projects by managing multiple tasks concurrently without compromising quality or safety standards.
  • Inspected items for damage and performed temperature and quality checks.
  • Established strong relationships with suppliers, facilitating seamless coordination on inbound/outbound shipments.
  • Trained new hires on proper forklift operation techniques, contributing to overall team proficiency levels and productivity benchmarks.
  • Demonstrated commitment to professional development by obtaining and maintaining relevant certifications in forklift operation and safety.
  • Collaborated with other department leads to optimize operational processes across the organization.
  • Contributed to successful audits by maintaining accurate documentation of all forklift operations and inventory transactions.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.

Lead Forklift Operator

South eastern foods
01 2014 - 04 2018
  • Conducted regular safety meetings with fellow operators, reinforcing the importance of following best practices while using heavy machinery.
  • Communicated effectively with supervisors and peers alike, ensuring a cohesive team environment conducive to productivity.
  • Improved warehouse efficiency by maintaining accurate inventory records and ensuring proper placement of products.
  • Performed routine maintenance on forklifts, extending equipment life and minimizing costly repairs.
  • Resolved issues related to damaged goods or misplaced items expeditiously, maintaining customer satisfaction levels.
  • Participated in ongoing professional development programs focused on improving knowledge of industry trends and best practices in material handling.
  • Assisted in the development of standard operating procedures for forklift operations, promoting consistent performance across the team.
  • Upheld strict compliance with OSHA regulations and company safety policies at all times, setting a positive example for the entire team.
  • Mentored junior staff members on proper lifting techniques and load balancing methods to prevent accidents or injuries on the job site.

Lead safety &forklift operator

Eagle Rock Distributing
01 2009 - 01 2014
  • Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
  • Ensured compliance with OSHA regulations by maintaining accurate records of safety training, inspections, and incident reports.
  • Investigated incidents thoroughly, identifying root causes and implementing corrective actions to prevent recurrence.
  • Reduced accident rates by implementing preventative measures and enforcing safety policies consistently.
  • Enhanced employee safety awareness through comprehensive training sessions on hazard identification and risk mitigation.
  • Inspected work practices and procedures for compliance with company and federal regulations.
  • Maintained open channels of communication between all levels of company personnel, fostering an atmosphere where any worker could report unsafe conditions without fear of repercussions or retribution.
  • Mentored and managed team of safety specialists and enforced safety protocols among associates.
  • Conducted regular safety inspections and audits to identify potential hazards and prevent accidents and injuries.
  • Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.
  • Responded to any emergencies as instructed and with utmost efficiency.
  • Supervised ongoing daily production phases.

Forklift Operator

Mary Kay
09 1999 - 01 2009
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Enhanced the accuracy of supply chain data by verifying items received against purchase orders and promptly reporting any discrepancies to appropriate parties.
  • Managed cycle counts on raw materials, packaging supplies and completed products.
  • Assisted in warehouse operations by loading and unloading trucks as needed for streamlined processes.
  • Contributed to team success by collaborating with dispatchers, warehouse staff, and fellow drivers.
  • Ensured cargo security by properly loading, securing, and monitoring during transportation.

Education

Ged -

State of new york department of technical abd adult education
Brooklyn
06.1997

Skills

  • Forklift Operation
  • Pick lists
  • Inventory monitoring
  • Exceptional time management skills
  • Forklift safety and operation
  • Retail merchandising
  • Shipping and receiving
  • Clerical Support
  • Good Telephone Etiquette
  • Attention to Detail
  • Flexible and Adaptable
  • Decision-Making
  • Data Entry
  • Training and Development
  • Multitasking Abilities

Timeline

Stocker

Walmart
06 2024 - Current

Selector

Crown bakery
02 2023 - Current

Lead Forklift Driver

AmeriCold Logistics
04 2018 - 02 2023

Lead Forklift Operator

South eastern foods
01 2014 - 04 2018

Lead safety &forklift operator

Eagle Rock Distributing
01 2009 - 01 2014

Forklift Operator

Mary Kay
09 1999 - 01 2009

Ged -

State of new york department of technical abd adult education

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Shante Silva