Shanteah Winters
Kosciusko,MS
Summary
Compassionate Assistant Volunteer known for high productivity and efficient task completion. Skilled in event coordination, team collaboration, and community outreach. Excel in communication, empathy, and adaptability, ensuring effective support and positive impact within volunteer settings.
Overview
6
6
years of professional experience
Work History
Assistant Volunteer
Mental Health
Kosciusko, MS
07.2023 - 08.2024
- Coordinated volunteer schedules and managed volunteers' availability.
- Organized events, meetings and activities to engage volunteers.
- Provided support to staff members in the recruitment and selection of volunteers.
- Developed and maintained an active database of volunteers and their skillsets.
- Assisted with orientations for new volunteers, ensuring they had all necessary training materials.
- Collaborated with program managers to ensure that volunteer roles were properly filled.
- Conducted interviews with potential volunteers to assess their qualifications and interests.
- Maintained up-to-date records of volunteer hours worked, service areas.
- Compiled data on volunteer activity for reporting purposes.
- Created promotional materials to attract more volunteers to the organization's programs.
- Distributed surveys to existing volunteers in order to assess their satisfaction levels with the organization's services.
- Monitored performance evaluations of current volunteers.
Cashier Team Lead
Jack in the Box
Oxnard
06.2018 - 08.2020
- Assisted cashiers with resolving customer complaints and inquiries.
- Provided guidance to cashiers on how to accurately ring up customers' purchases.
- Trained new cashiers on proper use of registers and store policies.
- Monitored cashier performance, providing feedback as needed.
- Performed daily opening and closing procedures for the register area.
- Conducted inventory audits to ensure accuracy of product levels in the register area.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Identified discrepancies between actual sales figures and expected totals.
- Processed refunds and exchanges according to company policy.
- Resolved discrepancies between POS system and physical money amounts in drawers at end of shift.
- Managed scheduling, payroll, and time off requests for team members.
- Recognized potential theft or fraud attempts by monitoring suspicious behavior.
Education
Associate of Arts - Sociology
Oxnard College
Oxnard, CA05-2022
GED -
Oxnard Adult School
Oxnard, CA05-2019
Some College (No Degree) - Forensic Psychology
Grand Canyon University
Phoenix, AZSkills
- Awareness of Disability Issues
- Basic accounting
- Data Entry
- Accurate Recordkeeping
- Professional Telephone Communication
- Event Coordination
- Computer Skills
- Effective Relationship Management
- Positive Attitude
Affiliations
- Bing watching tv shows and Movies
- Gardening
- Listening to music
- Poetry
- I enjoy reading books
- Learning new things
References
References available upon request.
Timeline
Assistant Volunteer
Mental Health
07.2023 - 08.2024
Cashier Team Lead
Jack in the Box
06.2018 - 08.2020
Associate of Arts - Sociology
Oxnard College
GED -
Oxnard Adult School
Some College (No Degree) - Forensic Psychology
Grand Canyon University
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