Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shantee Johnson

Orange,MA

Summary

Newly Certified Phlebotomist (CPT) with extensive training and hands-on experience in venipuncture, capillary puncture, hand vein training and special collection techniques. Quick to build rapport with patients and successful at reducing patients' anxiety or discomfort. Compassionate Certified nursing assistant accustomed to working with physically challenged, bedridden and memory-impaired patients. Exceptionally talented at providing social and emotional support to improve patient moral and increase comfort. Proficient in assisting patients with daily hygiene, including showering and incontinence care. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced Activity Director with knowledge and abilities to lead geriatric patients with memory impairment through variety of activities. Familiar with helping individuals of different skill levels enjoy recreation and enhance wellness. Safety-oriented and observant with basic First Aid and CPR training.

Overview

15
15
years of professional experience

Work History

Receptionist

North Quabbin Family Physicians
Athol, MA
09.2023 - Current
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Scheduled and confirmed appointments.
  • Updated and recorded customer or client information to maintain accounts.
  • Processed payments and updated accounts to reflect balance changes.

Certified Nursing Assistant

Quabbin Valley Healthcare
Athol, MA
12.2019 - 10.2022
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Observed and reported unusual symptoms and changes to charge nurse.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Distributed drinking water and nourishment to residents.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Collected specimens, monitored patient vitals blood pressure, heart rate and maximized patient comfort to maintain optimal environment.

Certified Alzheimer Activity Director

Quabbin Valley Healthcare
Athol, MA
05.2009 - 10.2022
  • Planned and published calendar of events for facility.
  • Handled budgetary concerns, keeping activities affordable.
  • Interacted with patients and families by addressing questions and concerns.
  • Maintained records of activities and analyzed feedback from participants.
  • Instructed residents in recreational activities to meet specific psychological and physical needs.
  • Interviewed and hired associates to fill staff vacancies.
  • Assigned tasks and work hours to staff.

Education

Phlebotomy Technician - Phlebotomy

Phlebotomy Techniques, LLC Training Center
Gardner, MA
06.2023

Certified Nursing Assistant - Nursing Assistance

Montachusett Regional Vocational Technical School
Fitchburg, MA
12.2019

Certified Dementia Practitioner

NCCDP
Athol, MA

Certified Activity Director - Activity Director

NCCAP
Gardner, MA
12.2015

High School Diploma -

Ralph C Mahar Regional
Orange, MA
06.2006

Some College (No Degree) - Massage Therapy/ Health science

Greenfield Community College
Greenfield, MA

Skills

  • Monitoring Fluids
  • Respiratory Equipment Training
  • Patient Relations
  • Calm and Level-Headed Under Duress
  • Collecting Specimens
  • Patient Evaluations
  • Activity Organization
  • Active Listening
  • Reliable & Trustworthy
  • Supervision & Leadership
  • First Aid/CPR
  • Friendly, Positive Attitude
  • Good Work Ethic
  • PPE Use
  • Vacuum Tube & Butterfly Venipuncture
  • Drawing Blood
  • Sanitation and Sterilization
  • excellent at multitasking
  • Hard Working
  • Great communication Skills
  • Clerical Support
  • Scheduling
  • Data Entry
  • Telephone skills
  • Scheduling appointments

Timeline

Receptionist

North Quabbin Family Physicians
09.2023 - Current

Certified Nursing Assistant

Quabbin Valley Healthcare
12.2019 - 10.2022

Certified Alzheimer Activity Director

Quabbin Valley Healthcare
05.2009 - 10.2022

Phlebotomy Technician - Phlebotomy

Phlebotomy Techniques, LLC Training Center

Certified Nursing Assistant - Nursing Assistance

Montachusett Regional Vocational Technical School

Certified Activity Director - Activity Director

NCCAP

High School Diploma -

Ralph C Mahar Regional

Some College (No Degree) - Massage Therapy/ Health science

Greenfield Community College

Certified Dementia Practitioner

NCCDP
Shantee Johnson