Shantel Calderon
Steamboat Springs,CO
Summary
Hardworking and dedicated student with strong organizational and time-management skills. Willingness to learn new skill sets in a job, take on projects, etc.
Overview
2
2
years of professional experience
Work History
Early Childhood Teacher I
Yampa Valley Medical Center
08.2023 - Current
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Applied play-based strategies to provide diverse approaches to learning.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Sanitizing high-contact surfaces
- Educated students in foundational concepts such as shapes, numbers, and letters.
- Promoted sensory development by providing access to different textures.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
Youth Program Leader I
City Of Thornton
09.2021 - Current
- Fostered environment to offer choices, incorporate team building and promote sense of belonging and group identity for members.
- Assisted in planning, organizing and implementing program activities and incorporate needs and interests of participants.
- Developing inclusive plans for participants with special needs.
- Followed code of conduct and employee handbook, supporting colleagues, and sharing duties.
- Established clear policies for handling emergency behavioral, illness and injury incidents.
Intern
New Way Forward Strategies
04.2023 - 10.2023
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Interacted with customers by phone, email, or in-person to provide information.
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
- Provided project progress updates and proposed solutions to issues.
- Local and Congressional Campaign Research
- Candidate Phone Banking
Guest Relations Specialist
City Of Northglenn
05.2023 - 08.2023
- Handled customer complaints to satisfy and retain guests.
- Created welcoming and comfortable environment for guests.
- Maintained high level of professionalism and discretion when dealing with guests.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Responded to guest inquiries to maximize guest satisfaction.
- Greeted guests upon arrival by providing warm welcome.
- Maintained accurate and up-to-date records of guest information.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Maintained a clean and safe environment for guests.
- Light maintenance tasks.
Intern
PA Consulting Group
07.2021 - 08.2021
- Analyzed problems and worked with teams to develop solutions.
- Participated in workshops and presentations related to projects to gain knowledge.
- Prepared project presentations and reports to assist senior staff.
- Collaborated with senior management on new initiatives to build confidence.
Education
Associate of Arts - Political Science
Colorado Mountain College
Steamboat Springs, CO05.2025
High School Diploma -
Northglenn High School
Northglenn, CO05.2023
Skills
- Group and Individual Instruction
- Child Development
- CPR
- Community Relations
- Reservation Coordination
- Customer Service
- Reservations Management
- Guest Experiences
- Calendar and Scheduling Software
- Integrity and Honesty
- Medical Terminology
- HIPAA Compliance
Timeline
Early Childhood Teacher I
Yampa Valley Medical Center
08.2023 - Current
Guest Relations Specialist
City Of Northglenn
05.2023 - 08.2023
Intern
New Way Forward Strategies
04.2023 - 10.2023
Youth Program Leader I
City Of Thornton
09.2021 - Current
Intern
PA Consulting Group
07.2021 - 08.2021
Associate of Arts - Political Science
Colorado Mountain College
High School Diploma -
Northglenn High School
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