Summary
Overview
Work History
Education
Skills
Timeline
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Shantel Calderon

Steamboat Springs,CO

Summary

Hardworking and dedicated student with strong organizational and time-management skills. Willingness to learn new skill sets in a job, take on projects, etc.

Overview

2
2
years of professional experience

Work History

Early Childhood Teacher I

Yampa Valley Medical Center
08.2023 - Current
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Sanitizing high-contact surfaces
  • Educated students in foundational concepts such as shapes, numbers, and letters.
  • Promoted sensory development by providing access to different textures.
  • Gave one-on-one attention to children while maintaining overall focus on entire group.

Youth Program Leader I

City Of Thornton
09.2021 - Current
  • Fostered environment to offer choices, incorporate team building and promote sense of belonging and group identity for members.
  • Assisted in planning, organizing and implementing program activities and incorporate needs and interests of participants.
  • Developing inclusive plans for participants with special needs.
  • Followed code of conduct and employee handbook, supporting colleagues, and sharing duties.
  • Established clear policies for handling emergency behavioral, illness and injury incidents.

Intern

New Way Forward Strategies
04.2023 - 10.2023
  • Analyzed problems and worked with teams to develop solutions.
  • Sorted and organized files, spreadsheets, and reports.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Completed research, compiled data, updated spreadsheets, and produced timely reports.
  • Provided project progress updates and proposed solutions to issues.
  • Local and Congressional Campaign Research
  • Candidate Phone Banking

Guest Relations Specialist

City Of Northglenn
05.2023 - 08.2023
  • Handled customer complaints to satisfy and retain guests.
  • Created welcoming and comfortable environment for guests.
  • Maintained high level of professionalism and discretion when dealing with guests.
  • Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
  • Responded to guest inquiries to maximize guest satisfaction.
  • Greeted guests upon arrival by providing warm welcome.
  • Maintained accurate and up-to-date records of guest information.
  • Maintained front desk's concierge book to provide visitors with access to relevant local information.
  • Maintained a clean and safe environment for guests.
  • Light maintenance tasks.

Intern

PA Consulting Group
07.2021 - 08.2021
  • Analyzed problems and worked with teams to develop solutions.
  • Participated in workshops and presentations related to projects to gain knowledge.
  • Prepared project presentations and reports to assist senior staff.
  • Collaborated with senior management on new initiatives to build confidence.

Education

Associate of Arts - Political Science

Colorado Mountain College
Steamboat Springs, CO
05.2025

High School Diploma -

Northglenn High School
Northglenn, CO
05.2023

Skills

  • Group and Individual Instruction
  • Child Development
  • CPR
  • Community Relations
  • Reservation Coordination
  • Customer Service
  • Reservations Management
  • Guest Experiences
  • Calendar and Scheduling Software
  • Integrity and Honesty
  • Medical Terminology
  • HIPAA Compliance

Timeline

Early Childhood Teacher I

Yampa Valley Medical Center
08.2023 - Current

Guest Relations Specialist

City Of Northglenn
05.2023 - 08.2023

Intern

New Way Forward Strategies
04.2023 - 10.2023

Youth Program Leader I

City Of Thornton
09.2021 - Current

Intern

PA Consulting Group
07.2021 - 08.2021

Associate of Arts - Political Science

Colorado Mountain College

High School Diploma -

Northglenn High School

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Shantel Calderon