Shantel Grissom
Queens,NY
Summary
Career-oriented hard worker with strong background in security work and natural leadership talents. Leverages security expertise to manage shift coverage and optimize building, personnel and asset strategies on shift-by-shift basis. Highly observant and thorough with great follow-through on identified security concerns.
Overview
18
18
years of professional experience
Work History
Security Site Supervisor
Allied Universal Security
08.2019 - 11.2023
- Removed unauthorized persons from facility grounds.
- Trained security workers on site-specified procedures.
- Coordinated fire drills for staff members, enhancing their understanding of evacuation procedures during emergencies.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Strengthened communication skills through regular interactions with others.
- Worked well in a team setting, providing support and guidance.
- Skilled at working independently and collaboratively in a team environment.
- Worked flexible hours across night, weekend, and holiday shifts.
Security Site Supervisor
Security USA Inc.
03.2006 - 12.2022
- Collaborated with local law enforcement agencies to bolster site protection and share intelligence on potential threats.
- Screened vendors and contractors before granting access to restricted areas within mall.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Monitored and evaluated performance of security personnel and provided feedback to improve performance.
- Resolved conflicts among employees or visitors professionally, promoting a safe and harmonious environment.
- Prepared and submitted reports to keep management informed of security activities and developments.
Unarmed Security Guard
Bay Ridge Security Service
01.2016 - 04.2019
- Provided exceptional customer service to clients, addressing their concerns and maintaining a professional demeanor at all times.
- Assisted in investigation of theft and vandalism incidents to promote peace and provide safety.
- Championed the importance of security awareness among staff by sharing relevant information and best practices, fostering a culture of vigilance.
- Managed crowd control during special events, ensuring guests'' safety while minimizing disruptions.
- Reported fires, medical emergencies and criminal activity to authorities to receive prompt response and attention.
Education
High School Diploma -
Clinton High School
Clinton, NCSkills
- Surveillance
- AED Training
- CCTV experience
- Safety and security procedures
- Access Control
- Good Telephone Etiquette
- Written Communication
- F80,F02, Driver Lic
Timeline
Security Site Supervisor
Allied Universal Security
08.2019 - 11.2023
Unarmed Security Guard
Bay Ridge Security Service
01.2016 - 04.2019
Security Site Supervisor
Security USA Inc.
03.2006 - 12.2022
High School Diploma -
Clinton High School
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