Shantel Harrison
Summary
Dynamic professional with a proven track record at Go Calendars!!, excelling in customer service and data entry. Recognized for enhancing customer retention through exceptional service and effective multitasking. Adept at improving operational workflows and maintaining organized documentation, driving team productivity and ensuring seamless store operations.
Overview
10
10
years of professional experience
Work History
Markdown Cordinator
Smiths
05.2022 - 07.2025
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
Bartender
The WeBlu
03.2019 - 04.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Retail Manager
Go Calendars!!
10.2017 - 03.2019
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
Customer Service
Go Calendars!!
10.2015 - 03.2017
- Maintained exceptional customer service standards throughout every shift.
- Exceeded performance expectations, receiving recognition for outstanding customer service skills.
- Delivered excellent customer service, resulting in increased member retention rates.
- Resolved customer service issues related to pricing or discounts.
Education
Basic
Spanish Fork High School
Spanish Fork, UT05-1998
Skills
- Multitasking and organization
- Customer service
- Data entry
- Decision-making
Timeline
Markdown Cordinator
Smiths
05.2022 - 07.2025
Bartender
The WeBlu
03.2019 - 04.2022
Retail Manager
Go Calendars!!
10.2017 - 03.2019
Customer Service
Go Calendars!!
10.2015 - 03.2017
Basic
Spanish Fork High School
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