Shantel Juarez
Brooklyn,NY
Summary
Dynamic and empathetic paraprofessional educator with a proven ability to connect with students and address unique learning needs. Strong foundation in classroom management and child development, complemented by exceptional communication and organizational skills. Committed to fostering an engaging learning environment that promotes student success and encourages academic growth. Passionate about making a positive impact on students' educational journeys.
Overview
3
3
years of professional experience
Work History
Substitute Paraprofessional
P.S. 189 The Bilingual Center
09.2025 - 11.2025
- Provided one-on-one support to students with special needs, fostering independence and self-confidence.
- Monitored student behavior, promoting a positive learning environment and effective classroom management.
- Facilitated small group instruction, reinforcing key concepts and skills to improve academic performance.
- Collaborated with educators to adapt instructional materials for varied learning styles and abilities.
- Provided support during classes, group lessons, and classroom activities.
- Assisted lead teachers in creating engaging lesson plans, resulting in increased student comprehension and participation.
Substitute Paraprofessional
The Brooklyn Green School
01.2025 - 06.2025
- Supported students individually and in small groups with academic and social-emotional learning.
- Assisted in classroom management and lesson facilitation.
- Collaborated with teachers to ensure a safe and inclusive environment.
- Assisted teachers in implementing individualized education plans for diverse learners.
- Supported classroom activities, enhancing student engagement and participation.
- Encouraged positive peer interactions among students by facilitating group activities that fostered teamwork and collaboration.
Patient Service Representative
PhyNet Dermatology
09.2024 - 01.2025
- Maintained high-quality patient care and scheduling in a fast-paced clinical setting.
- Utilized strong communication and organizational skills, transferable to classroom support.
- Facilitated patient check-ins and appointment scheduling using electronic health record systems.
- Managed patient inquiries, effectively resolving issues to enhance overall satisfaction.
Customer Service Roles
CPS Recruitment, Maximus
04.2023 - 09.2024
- Delivered empathetic and efficient service while handling sensitive issues.
- Strengthened interpersonal and problem-solving skills.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Education
B.A. - Early Childhood Special Education
Medgar Evers College
Brooklyn, NY06.2028
A.A.S. - Health Administration Information
The College of Westchester
White Plains, NY01.2023
Skills
- Literacy development assistance
- Classroom Management & Supervision
- Student Behavior Monitoring
- One-on-One & Small Group Support
- Bilingual Communication (English/Spanish)
- Positive, Inclusive Learning Environment
- Social-Emotional Learning Awareness
Languages
English – Full Professional
Spanish – Full Professional
Timeline
Substitute Paraprofessional
P.S. 189 The Bilingual Center
09.2025 - 11.2025
Substitute Paraprofessional
The Brooklyn Green School
01.2025 - 06.2025
Patient Service Representative
PhyNet Dermatology
09.2024 - 01.2025
Customer Service Roles
CPS Recruitment, Maximus
04.2023 - 09.2024
A.A.S. - Health Administration Information
The College of Westchester
B.A. - Early Childhood Special Education
Medgar Evers College