Shantel King
Greenwood,MS
Summary
Faxing, Excellent Computer Skills, Customer Service, MS Office, Hospital, HIPAA, Clinic and Medical Terminology, Multitasking, Written and Verbal Communication, Problem Solving, Time Management, Auditing and Attention to detail
Overview
5
5
years of professional experience
Work History
Release of Information
Datavant
06.2022 - Current
- Maintaining confidentiality of patients’ records by following federal and state regulations regarding disclosure of protected health information (PHI)
- Preparing and processing requests for copies of medical records or other documents from patients, attorneys, insurance companies, and other parties involved in legal cases involving patients
- Providing information about location of departments within hospital, such as radiology or physical therapy, and purpose of each department’s services
- Creating, updating, and maintaining databases of patient medical records using computer software programs
- Responding to public inquiries about hospital services, programs, policies, and procedures and Etc.
- Proficient in utilizing OnBase for efficient processing and management of patient health information requests.
- Experienced in navigating Epic to access and update patient records in compliance with regulatory standards.
- Skilled in utilizing Vyne for secure exchange of health information between healthcare providers and facilities.
- Maintained confidentiality to protect sensitive information and prevent harmful release of information.
- Completed cancer registrar, release of information and other duties within department.
Quality Analyst
Broad-path Healthcare Solution
11.2018 - 10.2023
- Set performance goals for staff members and helped teams meet important deadlines
- Recommended employees for promotion and performed corrective actions to reduce misconduct
- Conducted employee evaluations and documented overall progress
- Delegated tasks to team members according to individual strengths
- Calculated premiums and established payment method
- Attended meetings, seminars and programs to learn about new products and services, learn new skills and receive technical assistance in developing new accounts
- Evaluated analytical methods and procedures to determine how might be improved.
- Analyzed quality and performance data to support operational decision-making.
- Created and revised procedures, checklists and job aids to reduce errors.
- Developed and maintained quality assurance procedure documentation.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Provided detailed reports on quality metrics to senior management, enabling informed decision-making regarding process improvements.
Education
No Degree - Medical Billing & Coding
Level One Coding
Atlanta, GA07.2024
Associate of Science -
Kaplan College
Milwaukee, WI10.2007
High School Diploma -
Amanda Elzy High School
Greenwood, MS05.2006
Skills
- Excellent Computer Skills
- MS Office
- HIPAA
- Clinic and Medical Terminology
- Time Management
- Auditing
- Attention to detail
- Myofascial release therapy
- Medical Release of Information ROI processes
- Release of Information Requests
- Release of Information
References
References available upon request
Timeline
Release of Information
Datavant
06.2022 - Current
Quality Analyst
Broad-path Healthcare Solution
11.2018 - 10.2023
No Degree - Medical Billing & Coding
Level One Coding
Associate of Science -
Kaplan College
High School Diploma -
Amanda Elzy High School
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