Shantel Lopez
Carpentersville,USA
Summary
Motivated and detail-oriented professional with experience in warehouse operations, clerical support, and customer service. Skilled in organization, multitasking, document handling, Microsoft Office, and bilingual communication in English and Spanish. Seeking a full-time or part-time role where strong administrative, customer service, or front desk skills can contribute to team success.
Overview
4
4
years of professional experience
Work History
Warehouse Worker
ITW
Elgin, USA
04.2026 - Current
- Supported warehouse operations by handling materials and preparing items for shipment
- Maintained an organized and safe work environment
- Assisted with order handling, stocking, and general warehouse duties
- Worked effectively as part of a team in a fast-paced setting
Clerical Associate
JPMorganChase
Elgin, USA
03.2025 - 03.2026
- Collaborated with team members to ensure efficient workflow within the office
- Proofread documents for accuracy before distribution or filing
- Sorted and distributed incoming mail and prepared outgoing mail for delivery or pickup
- Handled confidential information with utmost discretion and maintained strict confidentiality protocols
- Organized files both physically and electronically for easy retrieval
- Maintained a clean work environment by regularly tidying up shared spaces
- Achieved XX% reduction in document processing time through implementation of streamlined procedures
Warehouse Order Picker/Packer
iHerb
Elgin, USA
03.2024 - 12.2024
- Picked orders efficiently on assembly line to ensure timely processing
- Packed customer orders on assembly line for efficient distribution.
- Fulfilled orders by arranging inventory onto pallets and preparing them for shipment.
- Operated effectively in high-speed, fast-paced environments to meet production goals.
- Executed tasks according to supervisor guidelines.
Cashier
Portillo's
South Elgin, USA
11.2022 - 03.2024
- Provided exceptional customer service while efficiently handling transactions in fast-paced environment.
- Managed multiple tasks simultaneously while maintaining clear communication with customers and colleagues.
- Collaborated with team members to identify challenges and implement effective solutions.
- Facilitated onboarding sessions for new employees to enhance their understanding of job responsibilities.
Education
High school diploma -
Dundee-Crown High School
Carpentersville, ILSkills
- Computer proficiency management
- Data entry
- Workflow coordination
- Time management
- Workspace organization
- Basic math
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Microsoft Powerpoint
- Windows Remote Desktop
- Administrative skills
- Clerical skills
- Client interaction
- Phone etiquette
- Teamwork
- Detail orientation
- Task prioritization
- Analysis skills
- Order fulfillment
Languages
- Spanish, Expert
- English, Fluent
Additional Information - Work Authorization
Authorized to work in the US for any employer
Personal Information
Willing To Relocate: Anywhere
Timeline
Warehouse Worker
ITW
04.2026 - Current
Clerical Associate
JPMorganChase
03.2025 - 03.2026
Warehouse Order Picker/Packer
iHerb
03.2024 - 12.2024
Cashier
Portillo's
11.2022 - 03.2024
High school diploma -
Dundee-Crown High School