Summary
Overview
Work History
Education
Skills
Activities
Accomplishments
Certification
Timeline
Generic

Shantel Mack

Kranzburg,USA

Summary

Motivated individual who adds value to any organization in need of great collaboration, interpersonal, and multitasking abilities. Excellent communication and organizational skills combined with dependable nature. Energetic and ready to learn, highly organized, proactive and punctual with teamoriented mentality. Seeking opportunities to expand skills while facilitating company growth. Certified nursing assistant offering several years of experience in healthcare environments. Promotes superior time-management skills, compassionate bedside manner and astute observational ability. Knowledgeable about mobility assistance and patient hygiene needs.

Overview

6
6
years of professional experience
1
1
Certification

Work History

CNA/CMA

The Village of Harmony Hill
Watertown, SD
06.2024 - Current
  • Rendered hands-on nursing care under direct RN supervision, adhering to policies and procedures.
  • Conveyed patient status and care updates to RN and medical team.
  • Maintained an accurate, timely flow of information by completing patient records and updating the healthcare team on patient status.
  • Protected and promoted patient rights, and assisted individuals in maintaining maximum independence.
  • Exhibited compassionate care and communication regarding issues surrounding death.
  • Administer prescribed medication to patients following the dosage and times.
  • Tracked, recorded, and relayed patient vitals, activities, conditions, and behaviors.
  • Monitored and documented patient vitals.
  • Sanitized patient rooms, hallways, and shared spaces.

Certified Medication Aide (CMA)

Serenity Hills
Watertown, SD
09.2022 - 06.2024
  • Administer prescribed medication to patients following the dosage & times
  • Collaborate with medical staff and counselors
  • Detox assessments
  • Admit new patients into safe rooms, detox and halfway house
  • Monitor, chart and communicate patient vitals, activities, conditions and behaviors
  • Collect patient vitals
  • Answer phones, including crisis phone, chart and communicate all call information
  • Foster relationships with patients, caregivers and counselors to achieve individual care plan results
  • Comfort patients and provide each with reassurance and encouragement

Certified Nursing Assistant (CNA)

Avantara
Watertown, SD
08.2019 - 09.2022
  • Rendered hands-on nursing care under direct RN supervision, adhering to policies and procedures
  • Communicated concerns regarding patients status and care to RN
  • Maintained accurate, timely flow of information by completing patient records and updating the healthcare team on patient status
  • Protected and promoted patient rights and assisted individuals to maintain maximum independence
  • Exhibited compassionate care and communication regarding issues surrounding death

Cashier

Target
Watertown, SD
09.2021 - 11.2021
  • Answered customer questions, provided store information, and directed customers to designated store areas
  • Completed daily recovery tasks to keep the area clean and neat for maximum productivity
  • Processed sales transactions to prevent long customer wait times
  • Accepted cash and credit card payments, issued receipts and provided change

Caregiver

Bernard Niemann
Goodwin, SD
06.2019 - 12.2019
  • Created a safe and positive living situation for client by communicating with family
  • Maintained a clean and well-organized environment for client happiness and safety
  • Assisted with meal planning and preparation to meet nutritional plans
  • Improved patient outlook and daily living through compassionate care

Education

Psychology Major -

Mount Marty University
Watertown, SD

General Education Diploma -

State of South Dakota

Skills

  • CPR Certified
  • HIPAA Compliance
  • Electronic Documentation Skills
  • Vital Signs Collection
  • Activities of Daily Living Support
  • Quality Assurance
  • High-Standard Patient Care
  • Basic Life Support
  • Infection Prevention and Control
  • Heavy Lifting
  • Socially Interactive
  • Interpersonal Support Skills
  • Effective Time Management
  • Empathetic Patient Support
  • Attention to Detail
  • Resilient Under Pressure
  • Strong Communication Skills
  • Task Management Proficiency
  • Willingness to Learn

Activities

  • Catholic Order of Foresters
  • Pep Band
  • Teacher Assistant
  • Girl Scouts
  • Piano Lessons
  • Gymnastics
  • Kid Kare
  • Volunteer - Access Ministry, Watertown S.D.

Accomplishments

  • International Science and Engineering Fair - Pittsburg, PA
  • SDSU Science and Engineering Fair - Brookings, SD
  • Sanford Promise Research Shadow Program - Sioux Falls, SD
  • It's All About Science Festival - Sioux Falls, SD

Certification

  • Certified Nusing Assistant
  • Certified Medication Aid
  • CPR Certified

Timeline

CNA/CMA

The Village of Harmony Hill
06.2024 - Current

Certified Medication Aide (CMA)

Serenity Hills
09.2022 - 06.2024

Cashier

Target
09.2021 - 11.2021

Certified Nursing Assistant (CNA)

Avantara
08.2019 - 09.2022

Caregiver

Bernard Niemann
06.2019 - 12.2019

Psychology Major -

Mount Marty University

General Education Diploma -

State of South Dakota

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Shantel Mack