Shantel McRae
GA Department of Corrections
Adel,GA
1
Certification
18
years of professional experience
Results-driven correctional officer with extensive experience at GA Department of Corrections, skilled in emergency response and conflict resolution. Demonstrated ability to maintain facility security and enforce policies effectively. Proven track record in de-escalating high-risk situations while ensuring inmate safety and compliance with institutional standards.
Work History
Correctional Officer
4 Years 10 Months- Monitored inmate activity to ensure facility security and enforce institutional rules.
- Conducted counts, performed contraband inspections, and supported orderly housing operations with consistent compliance.
- Escorted offenders to meals, medical visits, and work assignments using approved security procedures.
- Documented incidents, behavior concerns, and shift activities in detailed correctional reports.
- Responded to disturbances and emergencies with proper restraints, radio communication, and teamwork.
- Inspected dormitories, common areas, and equipment to identify safety hazards and security breaches.
- Applied inmate supervision standards while maintaining professional boundaries and consistent rule enforcement.
- Supported intake, movement, and classification processes by verifying records and following custody procedures.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
Armed Security Officer
5 Months- Patrolled assigned areas to deter unauthorized activity and maintain secure premises.
- Monitored surveillance systems and access points for suspicious behavior.
- Responded to security incidents, incidents reports, and emergency situations with calm judgment.
- Enforced site policies, visitor procedures, and restricted-entry protocols consistently.
- Documented detailed incident logs, activity reports, and shift findings accurately.
Warehouse Packer
2 Years 9 Months- Trained packers on pick, pack, and sort procedures to maintain consistent order accuracy.
- Inspected merchandise for damage, quality, and correct labeling before shipment.
- Palletized completed orders and prepared loads for staging, sorting, and dispatch.
- Operated RF scanners to verify items, update inventory, and track order flow.
- Operated tape machines, scales and label printers to package items correctly.
- Added packed boxes to conveyor belts for movement to shipping stations.
Warehouse Receiver
2 Years 4 Months- Received inbound shipments, verified bills of lading, and matched merchandise to purchase orders.
- Inspected freight for damage, shortages, and overages, documenting discrepancies for resolution.
- Scanned inventory into warehouse management systems, maintaining accurate receiving records.
- Unloaded trailers safely using pallet jacks, forklifts, and dock equipment.
- Staged and labeled merchandise for putaway, replenishment, and cross-dock transfer.
Fiberglass Fabricator
3 Years 7 Months- Fabricated fiberglass spa shells using molds, resin, matting, and hand layup techniques
- Inspected laminated surfaces for air pockets, cracks, and finish defects before release
- Trimmed, sanded, and drilled cured components to meet precise fit and assembly requirements
- Mixed resin, catalyst, and gel coat to maintain consistent material quality and cure times
Certified Nursing Assistant
6 Years 11 Months- Assisted patients with bathing, dressing, and toileting while preserving dignity and comfort.
- Monitored vital signs and reported changes promptly to nursing staff.
- Transferred patients safely using gait belts, wheelchairs, and lift equipment.
- Documented daily care activities and observations accurately in medical records.
- Supported meal preparation and feeding assistance for patients with special needs.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Education
GED
Skills
First aid training
Emergency response
De-escalation techniques
Conflict resolution skills
Correctional facility procedures
Mental health awareness
Policy enforcement
Weapons training
CCTV monitoring
Suicide prevention
Gang awareness
Firearm operations trained
Search procedures
Certification
Ga Post Certification
Timeline
Armed Security Officer
Red on Solutions Group
11.2024 - 04.2025Read More
Correctional Officer
GA Department of Corrections
01.2022 - CurrentRead More
Warehouse Packer
Target Distribution Center
03.2019 - 12.2021Read More
Warehouse Receiver
Lowes Distribution Center
11.2016 - 03.2019Read More
Fiberglass Fabricator
Jacuzzi Brands
01.2013 - 08.2016Read More
Certified Nursing Assistant
Pro Loving Healthcare
07.2008 - 06.2015Read More
Valdosta Technical College
GED
Read More