Shantel Jackson
Summary
Accomplished in enhancing system security and efficiency, my tenure at Scientific Research Corporation showcased my expertise in vulnerability assessment and attention to detail. Spearheaded initiatives that improved operational readiness by 35%, leveraging skills in threat modeling and system troubleshooting. Renowned for translating complex security requirements into actionable solutions, I excel in incident response management and fostering secure environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior Cyber Security Analyst
Scientific Research Corporation
02.2024 - Current
- Conducted security audits and compliance assessments in alignment with NIST, Navy, NSA, NAVINTEL IA, NAO, and FAO standards, identifying and mitigating vulnerabilities.
- Performed in-depth risk analyses, assessing system security postures and recommending targeted countermeasures.
- Configured and optimized encryption protocols and firewall protections, strengthening classified data security.
- Developed and enforced security policies and access controls, ensuring compliance and mitigating unauthorized access risks.
- Authored and maintained security documentation, supporting federal compliance audits and cybersecurity mandates.
- Managed and analyzed ACAS, SCAP, and McAfee VirusScan tool outputs, conducting manual vulnerability assessments and supporting remediation efforts.
- Identified, documented, and recommended mitigations for security threats, using structured assessments and periodic analysis to improve security posture.
Senior Cybersecurity Engineer and Analyst
Highbury Defense Group
09.2021 - 02.2024
- Executed security audits and risk assessments, ensuring adherence to NIST, Navy, NSA, NAVINTEL IA, NAO, and FAO standards while addressing vulnerabilities.
- Analyzed cyber threats and system vulnerabilities, applying security enhancements to mitigate evolving risks.
- Deployed and fine-tuned Splunk, integrating OpenSSL for secure communications and adjusting firewall rules to improve data security and log ingestion.
- Created and standardized internal Splunk installation procedures, optimizing deployment efficiency and ensuring security compliance.
- Applied zero-trust security principles, strengthening access control frameworks and reducing unauthorized access risks.
- Maintained security documentation, aligning policies with federal and DoD cybersecurity requirements.
- Oversaw ACAS, SCAP, and McAfee VirusScan operations, conducting continuous vulnerability monitoring and prioritizing high-risk remediation efforts.
- Engaged with cross-functional teams and leadership, delivering expert cybersecurity insights and reinforcing security best practices.
Systems Engineer
Sentar Inc.
07.2020 - 09.2021
- Applied and assessed security patches and software updates to optimize system performance, mitigate vulnerabilities, and ensure compliance with cybersecurity best practices.
- Configured and optimized networked software and operating systems, applying security updates and hardening measures to enhance resilience against cyber threats.
- Implemented system security and data assurance measures, including encryption, access controls, and compliance-driven configurations to protect analysis environments achieving 90% compliance.
- Monitored and tested application performance, identifying potential security bottlenecks and collaborating with developers to implement secure solutions.
- Assisted with networking and server modifications, ensuring security and compliance while supporting operational and business requirements.
- Contributed to the system development lifecycle (SDLC) by performing security assessments, reviewing requirements, and supporting secure system implementation.
- Followed enterprise security processes and best practices, tailoring security configurations to align with industry standards and regulatory requirements.
Assisted Contract Technical Representative
Redhosre Corp.
12.2019 - 07.2020
- Authored best practices documentation for onboarding new personnel, incorporating security policies, access control procedures, and compliance requirements.
- Ensured 100% accountability of IT assets by implementing automated inventory tracking, vulnerability assessments, and security-focused improvements, identifying unauthorized devices, enforcing asset hardening measures, and ensuring compliance with DoD cybersecurity and asset management policies.
- Interfaced with stakeholders and end users, translating technical security requirements into clear, actionable solutions while ensuring compliance with operational needs.
- Resolved system and software issues efficiently, troubleshooting security misconfigurations and ensuring high availability of critical applications.
- Recognized as a sought-after technical representative for expertise in security best practices, strong communication skills, and ability to bridge the gap between technical and non-technical stakeholders.
Information Systems Technician
US Navy
04.2016 - 12.2019
- Guided a team in securing naval communication networks, implementing cybersecurity protocols to protect classified and mission-critical information.
- Oversaw critical systems and network components, ensuring uninterrupted operations and proactively identifying security vulnerabilities.
- Administered Naval Tactical Command Support Systems, UNIX, and Windows Server, ensuring system integrity and compliance with security policies.
- Achieved a 35% increase in operational readiness by enhancing network security measures and implementing proactive risk mitigation strategies.
- Improved system efficiency by 40% through IT project execution, optimizing infrastructure while maintaining security best practices.
- Installed, configured, and patched user hardware and software, ensuring compliance with security standards and minimizing system vulnerabilities.
- Provided Tier 1 IT support to non-technical internal users, troubleshooting security-related access issues and maintaining system integrity.
Information System Technician
US Navy
01.2013 - 04.2016
- Performed security and functionality tests on workstations and networked devices, identifying vulnerabilities and ensuring compliance with cybersecurity standards.
- Planned and executed IT infrastructure projects, integrating security best practices to enhance network resilience.
- Managed IT asset inventory and responded to network incidents, ensuring security protocols were followed and minimizing downtime.
- Established a helpdesk ticketing system, improving incident tracking, response times, and accountability for IT-related security issues.
- Maintained 100% accountability of IT assets worth $992,000, implementing security controls to protect classified and sensitive equipment.
- Boosted operational productivity by 40% through Tier I and Tier II IT support, troubleshooting access control issues and resolving security-related incidents.
- Addressed questions and concerns from end-users regarding NTCSS program, ensuring secure and efficient system usage.
Education
Associate of Applied Science - Software Development
California Institute of Applied Technology
San DiegoBachelor of Science - Cybersecurity, Concentration in Digital Forensics
National University
San Diego, CASkills
- Threat modeling
- Vulnerability assessment
- Incident response management
- Attention to detail
- Disaster recovery
- Risk management
- Security monitoring
- Incident response
- Patch management
- Firewall management
- Firewall configuration
- System troubleshooting
Accomplishments
Reviewed, analyzed, and remediated POA&Ms, implementing targeted security enhancements that led to a 70% reduction in documented vulnerabilities, significantly improving the organization's security posture and compliance readiness.
Certification
- CompTIA Security+ - CompTIA
- Navy Qualified Validator
Awards
- Navy Achievement Medals
- Graduated Magna Cum Laude
Clearance
Active TS/SCI
Military Training Courses
- Cisco Network Fundamentals
- Information Technology Essentials
- CISCO Routers & Routing Basics
- Electronic Communications
- Network Security
- Business Communication
- Network Administration
- Networking Fundamentals
- Server Administration
Timeline
Senior Cyber Security Analyst
Scientific Research Corporation
02.2024 - Current
Senior Cybersecurity Engineer and Analyst
Highbury Defense Group
09.2021 - 02.2024
Systems Engineer
Sentar Inc.
07.2020 - 09.2021
Assisted Contract Technical Representative
Redhosre Corp.
12.2019 - 07.2020
Information Systems Technician
US Navy
04.2016 - 12.2019
Information System Technician
US Navy
01.2013 - 04.2016
Associate of Applied Science - Software Development
California Institute of Applied Technology
Bachelor of Science - Cybersecurity, Concentration in Digital Forensics
National University
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