SHANTEL MORTON
Powder Springs
Summary
- TO OBTAIN THE OPPORTUNITY FOR PROFESSIONAL GROWTH BASED UPON MY PERFORMANCE. UTILIZING MY ABILITIES THROUGH MY EDUCATION AND EXPERIENCE.
- SUMMARY OF QUALIFICATIONS [ 2006-2008] [ Hair Cuttery] [Austell, Ga. ] [Manager] 0
- Perform professional quality hair care services and recommend/sell hair care products. Manage salon payroll, overhead, banking and all cash procedures. Schedule and conduct effective monthly one on one Personal Developmental meetings with each salon associate. Encourage and assist each salon associate to self promote. Perform all product responsibilities, including maintaining proper stock levels, conducting proper merchandising and inventory procedures. Interviewed, selected, and hired potential stylist. Salon scheduling to enable proper staffing of the salon to meet the expected flow of clients.
Results-focused stylist dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.
Overview
29
29
years of professional experience
Work History
Master Stylist
Boardroom Styling Lounge
05.2020 - 10.2024
- Recommended hairstyles and haircuts to complement client's face, lifestyle and preferences.
- Shampooed, cut, and colored hair using appropriate hair care and styling products to enhance individual scalp conditions and hair textures.
- Managed bookings to form bonds with loyal customers and remember hairstyle preferences.
- Educated customers on products to maximize benefits.
- Processed payments, entering sales in register for prompt customer service.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Sanitized work station and sterilized hair tools and equipment after each client to maintain salon safety and cleanliness standards.
- Distributed business cards outside of salon to generate new business.
Master Stylist
Great Clips
01.2009 - 01.2013
- Recommended hairstyles and haircuts to complement client's face, lifestyle and preferences.
- Shampooed, cut, and colored hair using appropriate hair care and styling products to enhance individual scalp conditions and hair textures.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Processed payments, entering sales in register for prompt customer service.
- Educated customers on products to maximize benefits.
- Sanitized work station and sterilized hair tools and equipment after each client to maintain salon safety and cleanliness standards.
Manager
Hair Cuttery
01.2006 - 01.2008
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed and motivated employees to be productive and engaged in work.
- Defined clear targets and objectives and communicated to other team members.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Master Stylist
Hair Ministry
01.2005 - 01.2006
- Recommended hairstyles and haircuts to complement client's face, lifestyle and preferences.
- Shampooed, cut, and colored hair using appropriate hair care and styling products to enhance individual scalp conditions and hair textures.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Welcomed customers to salon and identified preferences by asking pointed questions.
- Educated customers on products to maximize benefits.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
Pharmacy Assistant
K Mart
01.2001 - 01.2005
- Kept pharmacy counter and related areas clean, neat and organized.
- Counted and labeled prescriptions with correct item and quantity.
- Located and processed ready prescriptions to customers, distributed medication information documentation and facilitated medication consultations.
- Processed payments for prescriptions and accurately completed cash and credit card transactions.
- Organized pharmacy area to maintain clean and orderly environment.
- Input patient information into computer system for prescription orders.
- Established and maintained patient profiles, updating organizational database with current information.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Greeted customers at counter and provided excellent customer service.
- Assisted pharmacy staff with preparing medications and filling orders.
- Merchandised over-the-counter goods and rotated stock.
Quality Auditor
Cintas Uniform Corporation
01.1996 - 01.2001
- Maintained and updated customer accounts to ensure quality assurance
- Prepared correspondences and document invoices for payments
- Assisted in developing and implementing policies and procedures to ensure accounts
- Compared quantity, quality and labeling of customer orders to check accuracy and completeness.
- Completed timely quality reports highlighting deficiencies and recommending corrective actions.
Education
Certified Cosmetologist -
Stevenson's Academy of Hair Design
New Orleans, La01.2003
High School - undefined
West Jefferson High School
Harvey, La01.1995
Skills
- Creative vision
- Product knowledge
- Eyebrow waxing
- Active listening
- Upselling and cross selling
- Coloring and cutting
- Closing sales
- Cleaning and sanitizing
- Hair styling
- Cosmetology
- Client consultation
- Relationship building and management
Summaryofqualifications
01/01/06 - 12/31/08, Hair Cuttery, Austell, GA, Manager, Perform professional quality hair care services and recommend/sell hair care products., Manage salon payroll, overhead, banking and all cash procedures., Schedule and conduct effective monthly one on one Personal Developmental meetings with each salon associate., Encourage and assist each salon associate to self promote., Perform all product responsibilities, including maintaining proper stock levels, conducting proper merchandising and inventory procedures., Interviewed, selected, and hired potential stylist., Salon scheduling to enable proper staffing of the salon to meet the expected flow of clients.
Timeline
Master Stylist
Boardroom Styling Lounge
05.2020 - 10.2024
Master Stylist
Great Clips
01.2009 - 01.2013
Manager
Hair Cuttery
01.2006 - 01.2008
Master Stylist
Hair Ministry
01.2005 - 01.2006
Pharmacy Assistant
K Mart
01.2001 - 01.2005
Quality Auditor
Cintas Uniform Corporation
01.1996 - 01.2001
High School - undefined
West Jefferson High School
Certified Cosmetologist -
Stevenson's Academy of Hair Design
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