Shantel Nosal
Crete,NE
Summary
Motivated and ambitious professional actively pursuing a Bachelor’s degree in Business Administration with a specialized focus on Human Resources and Risk Management from Peru State College, scheduled to graduate at the end of fall 2024. I am organized and familiar with admissions processes and offer expert-level administrative support to both staff and guests. I understand the importance of service and promote excellence by completing quality work. Always ready to help others, resolve problems and improve processes. I am reliable, punctual, and friendly, I strive for excellence in all my tasks, ensuring utmost professionalism and efficiency.
Overview
8
8
years of professional experience
Work History
Admissions Assistant
Crete Area Medical Center
11.2020 - Current
- Actively participates in meetings, committees, and projects as assigned, contributing to the collaborative and efficient functioning of the organization
- Applies quality improvement processes, programs, and outcomes to drive continuous improvement in department operations, enhancing efficiency and effectiveness
- Schedules patients for various clinic appointments, demonstrating strong organizational skills and attention to scheduling logistics
- Contacts patients regarding follow-up information and appointments, ensuring timely and comprehensive communication
- Transcribes radiology and outpatient orders with precision and attention to detail
- Coordinates and schedules patients for a range of radiology and outpatient procedures, coordinating with appropriate departments to obtain necessary authorization information
- Performs pre-admission, admission, and dismissal functions for a diverse range of hospital and clinic areas, including Acute, Emergency, Surgery, Outpatient, Cardiac Rehab, Physical Therapy, and Physician’s Clinic
- Provides clear and accurate directions to patients and visitors, offering relevant and helpful information to assist them effectively
- Maintains up-to-date admissions, forms, and computer information, ensuring accuracy and completeness of records
- Executes the scanning of orders and visit notes into patients’ charts with meticulous attention to detail and adherence to established protocols
- Demonstrates excellent file management skills by maintaining and organizing files within the admissions department with meticulous attention to detail and adherence to established organizational systems
- Executes opening and closing tasks of the admissions area with meticulous attention to detail and adherence to established procedures.
- Performed filing, billing and routing messages to appropriate people
Family Service Worker
Guardian Light Family Services
03.2020 - 07.2020
- Provided comprehensive instruction and guidance to parents facing challenges in budgeting, age- appropriate parenting, securing stable and clean housing, maintaining sobriety, and addressing domestic violence issues
- Safely transported children to and from various destinations, ensuring their well-being and timely arrival
- Maintained accurate and detailed records for families’ caseworkers and lawyers, ensuring seamless communication and efficient case management
- Conducted necessary drug tests when required, adhering to established protocols and ensuring compliance with program requirements.
Sales Consultant
Victra
07.2019 - 03.2020
- Consistently achieved and exceeded manager-set goals, showcasing exceptional performance and dedication
- Acquired comprehensive knowledge of all products and services, effectively delivering compelling sales pitches and driving successful conversions
- Demonstrated a proven track record of meeting and surpassing sales targets on a regular basis, ensuring consistent contribution to revenue growth
- Assisted in the strategic arrangement and presentation of merchandise, enhancing visual appeal, and maximizing sales potential
- Proficiently prepared sales contracts and efficiently processed payments, ensuring streamlined transactions and customer satisfaction.
Nursery Helper
First United Methodist Church
06.2018 - 05.2019
- Provided valuable support in facilitating children’s lessons during church services
- Implemented effective discipline strategies and offered recommendations for alternative measures to correct behavior
- Engaged children in educational and enriching activities such as storytelling, painting, drawing, and crafts
- Diligently monitored and supervised children’s play activities, ensuring a safe and nurturing environment.
Customer Resolution Specialist
Nelnet
11.2017 - 05.2019
- Provided expert guidance and support to borrowers regarding federal loan repayment inquiries
- Facilitated financial resolutions for borrowers facing crisis by diligently identifying and implementing appropriate payment plans and arrangements
- Demonstrated exceptional proficiency in executing transactions with precision and accuracy
- Maintained the utmost integrity in handling and safeguarding critical data and information
- Evaluated customers’ individual needs and promptly addressed their inquiries with comprehensive and personalized solutions.
Lead Infant Teacher
Little Wonderland
09.2017 - 01.2018
- Vigilantly observed and monitored infants’ play activities, ensuring their safety and well-being
- Meticulously maintained comprehensive daily records documenting infants’ activities, behaviors, meals, and nap times
- Implemented effective discipline strategies when necessary and provided valuable recommendations for alternative corrective measures
- Fostered creativity and imagination among children by actively engaging them in daily explorations and discoveries.
Assistant Lead Infant Teacher
Fingerprints Child Development Center
09.2016 - 09.2017
- Engaged children in interactive storytelling sessions while providing instruction in painting, drawing, and various crafts
- Utilized a diverse range of materials to facilitate hands-on learning activities and foster imaginative play among children
- Implemented effective disciplinary measures and recommended appropriate strategies to address behavioral issues
- Diligently supervised children during playtime, ensuring their safety and promoting positive social interactions
- Integrated music and art activities into the curriculum to nurture creativity and self-expression among children
- Maintained meticulous daily records documenting activities, behaviors, meals, and naps
- Proactively identified potential emotional and developmental challenges in children, promptly addressing concerns and seeking appropriate interventions
- Designed and executed a developmentally suitable curriculum, promoting holistic growth and learning
- Regularly communicated with parents and guardians, providing updates on daily activities, behaviors, and addressing any concerns.
Cashier
Moyle Petroleum
05.2016 - 09.2016
- Conducted comprehensive assessment of customers’ needs and promptly provided informed responses to inquiries
- Unboxed and prepared merchandise for display ensuring efficient inventory management
- Accurately updated register logs, meticulously recording transactions and maintaining precise records
- Maintained a clean and organized area, adhering to high standards of cleanliness and presentation.
Facility
Maintenance, South Dakota State Parks
05.2015 - 08.2015
- Diligently eliminated marks and smudges from various surfaces, including doors, frames, and partitions, ensuring a pristine and polished appearance
- Meticulously cleaned the exterior surfaces of light fixtures, enhancing the overall cleanliness and aesthetics of the environment
- Utilized specialized electrical cleaning equipment to efficiently strip floors and walls of facilities, maintaining sanitary surfaces
- Responsibly managed and restocked supplies, ensuring availability and functionality for all users
- Proactively communicated with the supervisor, promptly reporting when supplies were running low to maintain uninterrupted workflow and service quality.
Education
Bachelor of Science - Business Administration, Human Resources and Risk Management
Peru State College
Peru, NE12.2024
High School Diploma -
Crete High School
Crete, NE2015
Skills
- Strategic Organizational Planning
- Effective Planning and Coordination
- Proficient in
- Microsoft Word, Excel, and PowerPoint
- Detail Oriented
- Time Management
- Multitasking
- Problem Solving
- Issue Response and Resolution
- Cash Drawer Management
Timeline
Admissions Assistant
Crete Area Medical Center
11.2020 - Current
Family Service Worker
Guardian Light Family Services
03.2020 - 07.2020
Sales Consultant
Victra
07.2019 - 03.2020
Nursery Helper
First United Methodist Church
06.2018 - 05.2019
Customer Resolution Specialist
Nelnet
11.2017 - 05.2019
Lead Infant Teacher
Little Wonderland
09.2017 - 01.2018
Assistant Lead Infant Teacher
Fingerprints Child Development Center
09.2016 - 09.2017
Cashier
Moyle Petroleum
05.2016 - 09.2016
Facility
Maintenance, South Dakota State Parks
05.2015 - 08.2015
Bachelor of Science - Business Administration, Human Resources and Risk Management
Peru State College
High School Diploma -
Crete High School
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