Shantel Reid
Englewood,NJ
Summary
Driven and meticulous, excelled at Hello Fresh by enhancing production efficiency and safety, surpassing productivity goals through exceptional organizational skills and a commitment to quality assurance standards. Demonstrated strong interpersonal abilities as a Sales Associate at Burlington Coat Factory, fostering customer loyalty and exceeding sales targets. Proficient in equipment operation and calibration, with a keen focus on precision measurement and defect monitoring.
Overview
8
8
years of professional experience
Work History
Production Worker
Hello Fresh
10.2021 - 08.2024
- Organized work to meet demanding production goals.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Resolved issues quickly to maintain productivity goals.
- Volunteered for additional assignments during peak work periods to keep tasks on schedule.
- Followed safety procedures and guidelines to maintain safe working environments.
Sales Associate
Burlington Coat Factory
09.2016 - 01.2018
- Engaged with customers to effectively build rapport and lasting relationships.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Education
Business Administration
South Bronx Job Cooperation
The Bronx, NYSkills
- Equipment Operation
- Equipment Calibration
- Defect monitoring
- Product packing
- Quality Inspections
- Quality assurance standards
- Product Packaging
- Assembly procedures
- Precision measurement
Timeline
Production Worker
Hello Fresh
10.2021 - 08.2024
Sales Associate
Burlington Coat Factory
09.2016 - 01.2018
Business Administration
South Bronx Job Cooperation