SHANTEL SANDERS
Detroit,MI
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Work effectively unsupervised, quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Bartender / Bar Waiter
Norwegian Cruise Line
Lawai, HI
07.2023 - Current
- Performed opening and closing duties including restocking supplies.
- Effectively multitasked within fast-paced environment.
- Checked identification prior to serving.
- Monitored patron alcohol consumption to encourage safety.
- Recommended and served alcoholic beverages to patrons during high-volume shifts.
- Made drinks according to recipes specified by management.
- Followed proper pouring techniques for alcoholic beverages according to company policy.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
- Processed payments using cash registers or point-of-sale systems.
Food Service Worker
White Castle
Detroit, MI
02.2023 - 07.2023
- Cleaned kitchen areas, equipment and utensils.
- Assisted in the preparation of food items according to recipes and instructions.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Greeted customers upon arrival in the dining area.
- Followed established cash handling procedures when collecting payment from customers.
- Organized take-out orders for customers who requested them.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
Bartender / Apprentice Bartender
MGM Grand
Oxon Hill, MD
09.2022 - 12.2022
- Maintained a clean work area at all times, including wiping down surfaces and cleaning glasses.
- Created specialty cocktails upon request from customers and waitresses.
- Helped out other team members when needed during busy shifts.
- Received deliveries of liquor and restocked shelves accordingly.
- Kept track of inventory levels throughout shift and updated manager accordingly.
- Worked back bar and served ONLY waiters and waitresses
Leasing Consultant
Hickoryhill Apartments
Suitland, MD
01.2020 - 12.2022
- Greeted potential tenants and provided information about the property.
- Conducted tours of available apartments, highlighting features and amenities.
- Advised on rental policies and procedures to ensure compliance with applicable laws.
- Prepared lease agreements, collected security deposits and rent payments from tenants.
- Provided excellent customer service to all tenants throughout their tenancy period.
- Inspected vacated units to determine necessary repairs or improvements prior to new occupancy.
- Processed move-outs by completing final walkthroughs, collecting keys, inspecting unit condition and preparing documentation for accounting purposes.
- Assisted with the preparation of monthly reports including occupancy rates, delinquency percentages and market surveys.
- Developed marketing strategies aimed at increasing leasing activity within the community.
- Coordinated activities between management staff, vendors, contractors and government agencies as needed.
- Ensured that all paperwork was completed accurately in accordance with company policy.
Family Service Counselor
Cedar Hill Cemetery & Funeral Home
Suitland, MD
12.2017 - 08.2019
- Kept detailed progress records to hit strict deadlines and adjust plans.
- Reviewed contracts and project requirements to determine service, equipment and personnel needs.
- Established and enforced procedures and work standards, promoting team performance and safety.
- Communicated with current and prospective customers regarding services and pricing.
- Oversaw supply and tool inventory and replenished supplies, liaising with vendors to obtain cost-effective pricing.
- Sourced landscape and plant materials from local vendors to minimize delays or downtime.
- Supervised day laborers in completing large landscaping projects.
Education
High School Diploma -
Central High School
Detroit, MI06-1989
Skills
- Strong interpersonal skills
- Goal-Oriented
- Brand Awareness
- Records Management
- Office Administration
- Project Coordination
- Events Coordination
- Supplies Ordering
- Expense Monitoring
- Customer Service
- Administrative Support
- Continuous Improvement
- Mail handling
- Relationship Development
- Strategic Planning
- Personable and Approachable
Timeline
Bartender / Bar Waiter
Norwegian Cruise Line
07.2023 - Current
Food Service Worker
White Castle
02.2023 - 07.2023
Bartender / Apprentice Bartender
MGM Grand
09.2022 - 12.2022
Leasing Consultant
Hickoryhill Apartments
01.2020 - 12.2022
Family Service Counselor
Cedar Hill Cemetery & Funeral Home
12.2017 - 08.2019
High School Diploma -
Central High School
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