Shantel Smith
Virginia Beach,VA
Summary
Detail-oriented administrative professional skilled in data entry, filing systems, and customer service. Proven ability to streamline office operations while maintaining high-quality standards.
Overview
11
11
years of professional experience
Work History
Office Administrative Assistant
L and C Services
Norfolk, Virginia
11.2021 - Current
- Managed office operations and procedures, including filing systems, mail flow, and data entry.
- Screened incoming telephone calls, routing to appropriate personnel.
- I used the Microsoft Office Suite to create and revise documents.
- Scanned documents into files for easy retrieval.
- Maintained calendars and schedules to set appointments for the team.
Linen Attendant
Shared Hospital Services
Virginia Beach, Virginia
11.2021 - Current
- Managed linen inventory, ensuring availability for daily operations.
- Inspected linens for quality, identifying damages or stains.
- Trained new employees on proper linen handling and safety procedures.
- Maintained cleanliness of laundry facilities, following sanitation protocols.
- Sorted dirty linens from clean ones before loading them into washers for laundering processes.
- Maintained cleanliness of linen area, including dusting and vacuuming.
- Assisted in stocking shelves with fresh linens and restocking inventory as needed.
- Responded promptly to customer complaints regarding quality assurance issues related to linen services.
Administrative Assistant
Loves Beauty
Norfolk, VA
05.2014 - 10.2018
- Managed daily office operations and maintained organized filing systems.
- Coordinated appointments and scheduled meetings for staff and clients.
- Handled customer inquiries and provided exceptional service to enhance satisfaction.
- Maintained office equipment, ensuring functionality and arranging repairs when necessary.
- Collaborated with team members to implement process improvements within the office workflow.
Education
High School Diploma -
Granby Highschool
Norfolk, VA06-2011
Skills
- Data entry
- Filing systems
- Customer service
- Document preparation
- Schedule and calendar management
- Database entry
- Time management
- Telephone reception
- Microsoft office
- Scheduling appointments
Timeline
Office Administrative Assistant
L and C Services
11.2021 - Current
Linen Attendant
Shared Hospital Services
11.2021 - Current
Administrative Assistant
Loves Beauty
05.2014 - 10.2018
High School Diploma -
Granby Highschool
Similar Profiles
Elma VasquezElma Vasquez
Program Administrative Assistant II at Medical & Social Services Division, Access & Eligibility Services Texas Health and Human Services CommissionProgram Administrative Assistant II at Medical & Social Services Division, Access & Eligibility Services Texas Health and Human Services Commission
PATRICIA OSWALDPATRICIA OSWALD
Executive Administrative Assistant at Johnson & Johnson - Strategy & Business Services, Global ServicesExecutive Administrative Assistant at Johnson & Johnson - Strategy & Business Services, Global Services
Barbara HeidkeBarbara Heidke
Head of Corporate and EU Accounts at Language Services Group (comprising Language Services Direct and Simon and Simon International)Head of Corporate and EU Accounts at Language Services Group (comprising Language Services Direct and Simon and Simon International)
WILLI DANIELSWILLI DANIELS
Receptionist at CANON BUSINESS SERVICES/ AON RISK SERVICES, ATLANTA, GAReceptionist at CANON BUSINESS SERVICES/ AON RISK SERVICES, ATLANTA, GA
Aaliyah WrightAaliyah Wright
Shift Supervisor at StarbucksShift Supervisor at Starbucks