Shantel Springer
East Palestine,OH
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level for an investigator internship. Ready to help team achieve goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Volunteer
Liberty Towers
11.2022 - Current
- Providing community with much-needed services.
- Used strong interpersonal communication skills to convey information to others.
- Helped to volunteer with food bank.
Graduate Assistant Coach
Robert Sepesy
08.2022 - Current
- Developed relationships with clients to provide ongoing support and encouragement.
- Assisted clients in setting and achieving personal and professional goals.
- Facilitated group coaching sessions and provided individual coaching support.
- Contributed to client base growth with introduction of new work-out programs.
- Planned strength and conditioning classes customized for individuals.
- Developed and implemented programs focused on improving power, speed and endurance.
Retail Sales Associate
Plato's Closet
05.2020 - Current
- Utilized upselling techniques to promote additional products and increase sales.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Managed efficient cash register operations.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and helped with product questions, selections, and purchases.
Work Study Student
Peter Curtis
08.2018 - 11.2022
- Video taped the women's soccer team's home games.
- Performed tasks/duties assigned by head coach.
Lifeguard
East Palestine City Park
05.2016 - 08.2022
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
- Entered water immediately to pull struggling swimmers to safety.
- Sampled pool water to check chemical levels prior to starting swimming instruction
- Monitored safety of guests in and around swimming pool.
- Recorded daily activity logs and incident reports for tracking purposes.
- Scanned main areas to monitor for any safety risks.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Responded to emergency situations in a timely, efficient manner.
Education
Master of Arts - Behavior Crime Analysis
Pennsylvania Western California University
California, PA08.2023
Bachelor of Science - Criminal Justice
California University of Pennsylvania
California, PA05.2022
Skills
- Critical thinking
- Teamwork
- Ethics
- People skills
- Leadership
- Responsibility
- Communication skills
- Adaptability
- Multitasking
- Time management
- Work ethic
- Positivity
Accomplishments
- Dean's List [Fall 2018-Spring 2022].
- Academic Awards for Women's Track & Field.
- CPR & First Aid Certification.
- Community service work helping the elderly with food bank.
- PennWest California University Women's Track & Field team Fall 2018-Spring 2022.
- Helped improve customer satisfaction at Plato's Closet
- Won a Courage Award at a gymnastics meet for getting hurt and continuing to compete the rest of the meet.
- Assisted head strength and conditioning coach in overseeing and educating six university sports teams for nine months.
Certification
- CPR & First Aid
Timeline
Volunteer
Liberty Towers
11.2022 - Current
Graduate Assistant Coach
Robert Sepesy
08.2022 - Current
Retail Sales Associate
Plato's Closet
05.2020 - Current
Work Study Student
Peter Curtis
08.2018 - 11.2022
Lifeguard
East Palestine City Park
05.2016 - 08.2022
Master of Arts - Behavior Crime Analysis
Pennsylvania Western California University
Bachelor of Science - Criminal Justice
California University of Pennsylvania
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