Overview
Work History
Education
Skills
Summary
Timeline
Generic
Shantel Tsosie

Shantel Tsosie

Mesa,AZ

Overview

10
10
years of professional experience
4
4
years of post-secondary education

Work History

Crew Member (Cook)

Mcdonalds
Mesa
04.2024 - Current
  • Food preparation: Preparing food and adhering to food safety standards
  • Cleanliness: Maintaining cleanliness and hygiene
  • Adaptability: Adjusting quickly and learning new duties fast
  • Teamwork: Working well with others to make guests happy
  • Kitchen equipment operation
  • Menu knowledge
  • Food handler Certification

Crew Member

Mcdonalds
Owasso
05.2023 - 03.2024
  • Customer service: Providing quick and accurate service, and being sensitive to customers' needs
  • Positive attitude: Having an upbeat, can-do attitude
  • Cash handling
  • Order taking
  • Menu knowledge
  • POS systems
  • Drive-thru operations
  • Food handler Certification
  • Multi-tasking

Housekeeper

Housekeeping
Danville
04.2022 - 05.2023
  • Cleaning skills: Housekeepers use cleaning supplies and tools to clean and disinfect areas, including carpets, windows, and furniture
  • They also clean and change bed and bath linens, and dispose of trash and recycling
  • Attention to detail: Housekeepers pay close attention to detail to ensure high-quality cleaning
  • They clean every nook and cranny, and arrange items with precision
  • Time management: Housekeepers manage their time effectively to meet cleaning schedules and deadlines
  • They work efficiently under pressure and handle unexpected challenges
  • Communication skills: Housekeepers communicate with clients and team members, and provide exceptional customer service
  • They use professional language and are courteous and professional
  • Physical stamina: Housekeepers need to be physically fit to lift and carry cleaning equipment, bend, stoop, and stand for extended periods
  • They may also need to be able to push a vacuum cleaner for long periods of time
  • Organization: Housekeepers manage tasks efficiently and prioritize responsibilities
  • They are organized and able to follow a schedule and verbal directions.

Helper

Senior Center
Low Mountain
08.2021 - 04.2022
  • Planning and organizing: Develop and organize programs and activities that improve the quality of life for senior adults
  • Communicating: Communicate clearly and concisely, both verbally and in writing
  • Working with the community: Work with community organizations to develop programs for the elderly
  • Maintaining records: Maintain accurate records and files related to work performed
  • Managing a center: Manage the senior center, including ordering meals, directing employees and volunteers, and coordinating maintenance and safety
  • Providing information: Provide information about community health, social services, and public benefit programs for senior citizens
  • Referencing individuals: Refer individuals to caseworkers
  • Establishing relationships: Establish and maintain effective working relationships with those contacted in the course of work
  • Dealing with difficult situations: Be able to respond to difficult situations, ease tensions, and address disturbances.

Helper

Chapter House
Whippoorwil
06.2014 - 07.2018
  • Coordinates and enforces rules, assigns living spaces, and manages housekeeping schedules
  • Provides information, manages conflict, and encourages participation in educational and community programming
  • Provides guidance and counsel to the chapter, attends meetings, and holds the chapter accountable
  • They should be caring, mature, goal-oriented, and have good communication and organizational skills
  • Publishes newsletters, maintains a publications file, and submits material to the organization's magazine
  • Pays house bills, and utilities on time, and completes chores as required
  • (Help my parents pay bills)

Education

High School Diploma -

Hopi Jr/Sr High School
Keams Canyon, AZ
08.2015 - 05.2019

Skills

  • Order Taking
  • Portion Control
  • Food Preparation
  • Sanitation Procedures
  • Food Storage
  • Cash Handling
  • Customer Service
  • Drawer balancing
  • Payment Processing
  • Cash Register Operation
  • POS System proficiency
  • POS Systems
  • Order Verification
  • Housekeeping abilities
  • Hardworking
  • Teamwork
  • Cleaning methods
  • Health and safety compliance
  • Guest Relations
  • Cleaning and organizing abilities
  • Customer-Oriented
  • Food handling
  • Contamination prevention
  • Grilling
  • Recipe modification
  • OSHA

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Timeline

Crew Member (Cook)

Mcdonalds
04.2024 - Current

Crew Member

Mcdonalds
05.2023 - 03.2024

Housekeeper

Housekeeping
04.2022 - 05.2023

Helper

Senior Center
08.2021 - 04.2022

High School Diploma -

Hopi Jr/Sr High School
08.2015 - 05.2019

Helper

Chapter House
06.2014 - 07.2018

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Shantel Tsosie