Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Shantel Welch

Depew,NY

Summary

Skilled Production Machine Operator with background in manufacturing and industrial environments. Have worked with various machinery, demonstrating ability to perform efficient setup, operation, routine maintenance and troubleshooting tasks. Possess strong technical aptitude, mechanical skills and commitment to safety protocols. In previous roles, have improved production flow and decreased machine downtime through effective problem-solving and preventive maintenance initiatives. Skilled production worker with background in diverse manufacturing environments. Possess strong understanding of production processes and quality control measures, ensuring efficient workflow and adherence to safety protocols. Demonstrated ability to troubleshoot equipment issues and implement process improvements, resulting in enhanced operational efficiency. Committed to maintaining high standards of workmanship and contributing positively to team dynamics. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Production Machine Operator

McGard
Orchard Park, New York
01.2025 - 08.2025
  • Operated production machinery to assemble automotive security products.
  • Monitored equipment performance and reported issues to maintenance team.
  • Maintained clean and organized work area following safety protocols.
  • Loaded raw materials into machines for efficient production flow.
  • Conducted quality inspections to ensure product standards were met.
  • Assisted in training new operators on machine functions and safety practices.
  • Documented production processes and maintained accurate logs of operations.
  • Responsible for cleaning and maintaining work area in a safe, organized condition at all times.
  • Collaborated with team members to troubleshoot any issues that arose during production runs.
  • Operated equipment safely and in compliance with company policies and procedures.
  • Assisted other employees in setting up machines for new production runs when needed.
  • Identified defective parts during inspection process and reported them to supervisor immediately.
  • Performed minor repairs on machinery as directed by supervisor or lead operator when needed.
  • Organized workflow efficiently to meet customer deadlines while maintaining high quality standards.
  • Followed detailed written instructions provided by supervisors to complete assigned tasks accurately.
  • Maintained accurate records of production output and scrap rates in accordance with company policy.
  • Verified production orders prior to starting set-up.
  • Prepared machine for production processes by equipping with required tools and parts.
  • Separated products according to weight, grade and size of material to produce final product.
  • Produced quality products by palletizing, packaging and assembling finished items.
  • Hand-assembled needed parts with bolts and screws.
  • Sorted product components on work tables to maintain maximum organization and productivity.

Assembly Line Production Worker

Tectran Manufacturing
Cheektowaga, New York
11.2024 - 01.2025
  • Operated assembly line machinery to produce high-quality components.
  • Inspected finished products for defects and ensured quality standards.
  • Collaborated with team members to maintain efficient workflow on the line.
  • Followed safety protocols to create a secure work environment.
  • Loaded and unloaded materials for production using proper techniques.
  • Assisted in training new workers on assembly line procedures.
  • Maintained cleanliness and organization of work areas throughout shifts.
  • Rotated through various positions on the assembly line as needed by management.
  • Cleaned tools, equipment, and workstations as needed throughout shift.
  • Loaded and unloaded parts into machines for processing.
  • Stacked finished products onto pallets in preparation for shipment from the facility.
  • Replaced worn or damaged parts within machines using hand tools when necessary.
  • Followed detailed instructions on blueprints and schematics during assembly processes.
  • Maintained accurate records of production output, scrap rates, and other data.
  • Assisted in troubleshooting mechanical problems related to the assembly process.
  • Utilized computers for tracking inventory levels and updating databases with relevant information.
  • Boxed, labeled, and moved items to keep production lines moving swiftly.
  • Built and packaged products to comply with multiple work orders and deadlines.
  • Used mathematics skills to calculate material consumption, hourly rates, and relevant assembly details.

Tire Inspector

Sumitomo
Tonawanda, New York
12.2023 - 11.2024
  • Inspected tire quality for defects and irregularities during production.
  • Documented inspection results using company-specific reporting tools.
  • Identified potential issues in tire manufacturing processes and raised alerts.
  • Assisted in training new inspectors on standard operating procedures.
  • Maintained cleanliness and organization of inspection workstations consistently.
  • Utilized safety equipment and followed protocols to ensure workplace safety.
  • Collaborated closely with other team members throughout entire process from initial assessment through final approval.
  • Measured wheel diameter and width to verify accuracy.
  • Monitored tire pressure with a gauge to ensure proper inflation levels were maintained.
  • Cleaned wheels before mounting new tires.
  • Repaired minor damages such as punctures in order to increase product longevity.
  • Maintained accurate records of all inspected tires in accordance with company guidelines.
  • Adhered strictly to safety protocols while handling hazardous materials during repair work.
  • Performed visual inspections of tire components, including sidewalls, bead area, and inner liner.
  • Replaced worn-out tires with new ones as needed according to customer requirements.
  • Utilized hand-held scanners to record data related to each inspected tire.
  • Identified any irregularities in the tire's construction or design using specialized tools and equipment.
  • Researched latest industry trends in order to stay up-to-date on best practices for inspection procedures.
  • Provided technical advice regarding proper care and maintenance of tires.
  • Validated the tire size before installation.
  • Performed quality assurance testing on all tires prior to shipment out of warehouse facility.
  • Noted any discrepancies between the manufacturer's specifications and actual measurements taken on each tire inspected.
  • Diagnosed and repaired tire and rim issues.
  • Led staff members in tracking of tire fatigue, pressure, tread depths and sidewall inspections on products.
  • Recommended remedial procedures to correct violations found during inspections.
  • Drafted and submitted freight data reports to document completed inspections.

Coordinator Key Holder

Home Goods Warehouse
Williamsville, New York
05.2024 - 10.2024
  • Coordinated store inventory management and maintained stock levels.
  • Assisted customers with product inquiries and provided product recommendations.
  • Organized promotional displays to enhance product visibility and attract customers.
  • Supported team members in executing store merchandising strategies effectively.
  • Handled customer transactions accurately using point-of-sale systems.
  • Collaborated with management to ensure compliance with store policies and procedures.
  • Trained new staff on operational processes and customer service standards.
  • Monitored sales floor for cleanliness and organized merchandise displays efficiently.
  • Managed day-to-day operations of the department including scheduling tasks and assigning duties.
  • Monitored inventory levels and ordered additional supplies as needed.
  • Facilitated communication between different departments in order to resolve issues quickly.
  • Resolved customer complaints in a timely manner while upholding company standards.
  • Ensured compliance with company policies and procedures related to project management activities.
  • Monitored project progress and provided updates to stakeholders.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Delegated work to staff, setting priorities and goals.
  • Guided employees in handling difficult or complex problems.
  • Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
  • Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
  • Reviewed employees' work to check adherence to quality standards and proper procedures.
  • Researched and prepared reports required by management or governmental agencies.
  • Recruited, interviewed and selected employees to fill vacant roles.
  • Recommended solutions related to staffing issues and proposed procedural changes to managers.
  • Analyzed financial activities of department to share budgetary input with managers.
  • Computed balances, totals or commissions to support accounting team.
  • Assisted customers in locating home goods and merchandise throughout the store.
  • Managed cash register operations and processed customer transactions efficiently.
  • Organized merchandise displays to enhance store presentation and accessibility.
  • Trained new associates on store policies and customer service best practices.
  • Responded to customer inquiries and resolved issues promptly and professionally.
  • Managed key holder responsibilities such as opening and closing the store, setting alarms.
  • Provided customer service including cashiering, merchandising and restocking shelves.
  • Organized backroom storage areas to maximize efficiency of space utilization.
  • Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
  • Assisted in general housekeeping to maintain store image.
  • Supervised bank deposits and security procedures to support store opening and closing.
  • Performed daily banking duties such as deposits and withdrawals of funds from registers.
  • Ensured store was opened and closed in a timely manner according to company policies.
  • Supervised employees by providing direction on tasks and expectations regarding customer service standards.
  • Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
  • Reconciled daily sales receipts against cash drawer for accuracy.
  • Enforced safety regulations within the store environment to protect both employees and customers.
  • Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.
  • Inspected physical condition of store premises to identify any maintenance issues.
  • Collaborated with management to determine key tasks and delegate to staff members.
  • Protected store assets by assisting with audits, routine cycle counts and physical inventory.
  • Handled customer inquiries and complaints with professionalism and patience.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Used Point of Sale register system to complete transactions.
  • Determined complete order accuracy by examining merchandise to verify price and quantity.
  • Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
  • Processed credit card payments and counted back change and currency with accuracy rate.

Pharmacy Technician

Rite-Aid Pharmacy
Depew, New York
03.2020 - 05.2024
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Assisted pharmacists in medication preparation and inventory management tasks.
  • Provided exceptional customer service, addressing inquiries and resolving issues.
  • Maintained cleanliness and organization of pharmacy workspaces and supplies.
  • Operated pharmacy software for prescription tracking and patient records management.
  • Collaborated with healthcare professionals to ensure effective patient care solutions.
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
  • Managed filing of prescriptions, both electronically and manually.
  • Checked expiration dates on medications to ensure that only unexpired products were dispensed.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Assisted in training new employees on pharmacy procedures.
  • Resolved customer complaints in a timely manner while maintaining professionalism at all times.
  • Organized work areas so that everything was easily accessible when needed.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Received payment from customers and processed credit card transactions when necessary.
  • Verified prescriptions and drug labels, documents and packages.
  • Interpreted and processed medication orders under supervision of pharmacist.
  • Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
  • Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
  • Received and verified daily incoming drug inventories, reported discrepancies, and logged items into inventory system.
  • Prepared prescription transfers to other pharmacies.
  • Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
  • Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.
  • Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
  • Flagged potential side effects and allergies to prescribed medications for patients.
  • Leveraged database to confirm validity of prescriptions, patient data and drug side effects.
  • Collaborated with other healthcare professionals to ensure optimal patient care.
  • Implemented and followed pharmacy protocols for medication disposal and waste management.
  • Supported pharmacy operations by answering phone calls and directing queries appropriately.
  • Monitored prescription refill requests and communicated with patients regarding their status.
  • Prepared compound medications under the supervision of a licensed pharmacist.
  • Administered flu shots and other vaccinations as certified and in accordance with pharmacy regulations.
  • Answered telephones to respond to questions or requests.
  • Operated cash registers to accept payments from customers.
  • Ordered, labeled and counted stock of medications and entered inventory data into computer.
  • Transferred medication from vials to sterile, disposable syringes using aseptic techniques.
  • Computed charges for medication or equipment dispensed to hospital patients and entered data into computer.

Supervisor

Glenwell Depaul
Cheektowaga, New York
08.2022 - 08.2023
  • Facilitated communication between residents, families, and healthcare providers effectively.
  • Assisted in evaluating resident care plans to ensure compliance with regulations.
  • Implemented safety protocols to maintain a secure environment for residents and staff.
  • Coordinated training and development programs for new employees and existing staff.
  • Supervised daily operations and staff activities within residential care settings.
  • Managed scheduling and staffing to ensure adequate coverage for residents' needs.
  • Oversaw the maintenance of cleanliness and organization in common areas of the facility.
  • Enforced policies and procedures to promote a positive living atmosphere for residents.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Directed and supervised team of 15 employees in daily operations.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Complied with company policies, objectives and communication goals.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
  • Performed monthly inventory checks to ensure sufficient stock levels for all products.
  • Collaborated with other departments to coordinate workflow processes between teams.
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Implemented quality control measures, significantly reducing error rates.
  • Prepared and presented reports on team performance, challenges, and achievements to senior management.
  • Fostered a positive and motivating work environment, leading to an increase in team morale.
  • Led weekly team meetings to discuss progress, address issues, and plan future actions.
  • Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
  • Coordinated with other department supervisors to ensure smooth workflow and project alignment.
  • Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
  • Supervised daily operations of care services in residential settings.

Medication Technician Supervisor

Orchard Heights
Orchard Park, New York
08.2021 - 07.2022
  • Administered medications to residents following prescribed guidelines and protocols.
  • Monitored patient responses to medications and reported changes to nursing staff.
  • Maintained accurate medication records in compliance with regulatory standards.
  • Assisted in training new staff on medication administration procedures and safety practices.
  • Conducted inventory checks of medication supplies and coordinated reorders as needed.
  • Implemented safety protocols for handling, storing, and disposing of medications properly.
  • Participated in regular staff meetings to discuss medication-related updates and best practices.
  • Ensured that all prescribed medications were taken as ordered by physician.
  • Assisted with transferring residents in and out of wheelchairs and adaptive equipment.
  • Observed and reported any changes in patient condition or behavior associated with medications.
  • Assisted with ordering, receiving, storing, preparing and delivering medications throughout the facility.
  • Maintained confidentiality of patient health information at all times.
  • Assisted in the preparation and delivery of medications to patients.
  • Performed quality assurance checks for accuracy of medication administration.
  • Adhered to HIPAA regulations when handling confidential patient information.
  • Monitored vital signs before administering medications.
  • Received verbal orders from physicians and other healthcare providers regarding prescriptions and refills.
  • Reduced errors by hand-counting controlled medications, accurately measuring liquids and reconstituting antibiotics.
  • Provided patient education on proper medication use, side effects, and storage.
  • Verified expiration dates on all medications prior to dispensing them.
  • Liaised with nursing staff to prepare and administer prescribed medications to patients.
  • Monitored residents with self-administered medications and reported deviation from plans of care to licensed or registered nurse.
  • Responded promptly to requests for assistance from nurses and other staff members.
  • Prepared various medications per shift to distribute to patients orally, topically, or through inhalation.
  • Performed wellness observations, documenting side effects for clinical follow-up.
  • Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
  • Promoted clean and sanitary environment by maintaining department equipment.
  • Restocked supplies such as syringes, IV fluids, bandages.
  • Followed protocols for disposing of expired or unused medications safely.
  • Worked collaboratively with healthcare team to coordinate patient care services.
  • Utilized electronic health record systems for entering medication orders and patient information.
  • Maintained a clean and safe environment in the medication preparation area.
  • Verified patient information and documented medication administration accurately in patient charts.
  • Ensured compliance with state and federal regulations regarding medication administration.
  • Assisted patients with activities of daily living, including medication reminders.
  • Participated in team meetings to discuss patient care and medication management strategies.
  • Turned and repositioned bedridden patients to prevent bedsores.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
  • Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
  • Reminded patients to take prescribed medications or nutritional supplements.
  • Administered medications and educated patients and families on correct at-home administration.
  • Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
  • Planned and served meals and snacks to patients according to prescribed diets.
  • Supervised daily operations and workflows within residential care facilities.
  • Trained and mentored staff in best practices for resident care.
  • Facilitated communication between residents, families, and healthcare providers.
  • Directed and supervised team of 15 employees in daily operations.

Education

Some College (No Degree) - Pharmaceutical Medicine

Pharmacy Technicians University
Depew, NY
01-2024

High School Diploma -

Cleveland Hill
Cheektowaga, NY
06-2014

Skills

  • Workflow organization
  • Machinery maintenance
  • Equipment operation
  • Quality inspection
  • Production documentation
  • Inventory management
  • Safety compliance
  • Problem solving
  • Attention to detail
  • Team collaboration
  • Training and mentoring
  • Time management
  • Customer service
  • Effective communication
  • Process optimization
  • Quality control processes
  • Standard operating procedures proficient
  • Activity logging and reporting
  • Cleaning and sanitizing
  • Production scheduling
  • Stress tolerance
  • Manufacturing best practices
  • Hand-eye coordination
  • Troubleshooting, testing, and diagnostics
  • Settings control and calibration
  • Precision measurement
  • Workflow Analysis
  • Basic math
  • Teamwork and collaboration
  • Part positioning
  • Computer skills
  • Tooling selection
  • Parts fabrication
  • Order reading
  • Lean manufacturing principles
  • Quality assurance controls
  • Good communication
  • CNC machines

Certification

  • PCA, HHA, CNA, Pharmacy Tech, Medication Tech Certifcates
  • CPR, First aid
  • Freight Trained
  • Quality Assurance trained

Affiliations

  • Swimming, reading books, listening to music, drawing and painting

Timeline

Production Machine Operator

McGard
01.2025 - 08.2025

Assembly Line Production Worker

Tectran Manufacturing
11.2024 - 01.2025

Coordinator Key Holder

Home Goods Warehouse
05.2024 - 10.2024

Tire Inspector

Sumitomo
12.2023 - 11.2024

Supervisor

Glenwell Depaul
08.2022 - 08.2023

Medication Technician Supervisor

Orchard Heights
08.2021 - 07.2022

Pharmacy Technician

Rite-Aid Pharmacy
03.2020 - 05.2024

Some College (No Degree) - Pharmaceutical Medicine

Pharmacy Technicians University

High School Diploma -

Cleveland Hill

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