Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shantel Williams

Plano,TX

Summary

I am a determined and adaptable person with numerous achievements in many different fields. I have experience with singing gigs, modeling, styling, front desk, food service, customer service, volunteer work, and strong expertise in house/dog sitting. My strengths include leadership, collaboration, hard work, loyalty, positive influence, flexibility, and innovative thinking.

Overview

3
3
years of professional experience

Work History

Singer

Jordan Kahn Music Company
Dallas
06.2023 - Current
  • Memorize the mandatory song list and last-minute song requests.
  • Perform with inviting stage presents and know by reading a room what level of intensity to perform at.
  • Sing for four hours straight without losing momentum and still being able to interact with guests, creating a fun and entertaining environment.
  • Maintain high standards of personal appearance, be properly groomed and in uniform, and wear the correct stage makeup and heels.
  • Responsible for scheduling gigs through Roosted HR and handling hotel and flight information for out-of-state gigs.

Front Desk Agent

Aimbridge Hospitality at Homewood Suites
Plano
11.2022 - 10.2023
  • Responsible for taking phone calls while multitasking and providing detail-oriented and problem-solving solutions in order to effectively deal with internal and external customers.
  • Entrusted to communicate or explain to customers and third-party companies the terms and conditions regarding stays and financial transactions.
  • Efficiently carried out hotel sales transactions and Suite Shop inventory sale transactions, along with logging payment history.
  • Approached all encounters with guests and associates in a friendly, service-oriented manner while alleviating any concerns raised by guests and coworkers.
  • Memorized rate packages, house groups, closed-out or restricted dates, long-term stay guests, and out-of-order rooms.
  • Managed hotel bookings between sales agents and new or ongoing clients; updates in room vacancy status; guest check-outs and check-ins; maintenance reports; logs of upon-request cleaning; and logs of inventory.
  • Responsible for handling cards and cash, counting payments in the drawer, and logging inventory using Microsoft Excel.

Fashion Stylist, Model

Apricot Lane Boutique
Plano
04.2022 - 09.2022
  • Generated invoices to ensure timely payments from customers
  • Maintained knowledge of current store inventory of clothing brands, true size, and alternative pieces, as well as ongoing sales/promotions to provide suitable recommendations to customers
  • Interacted regularly with customers and alleviated concerns, ensuring a positive shopping experience
  • Assisted store manager in pricing inventory for maximum sales transactions
  • Efficiently carried out sales transactions
  • Recommended merchandise selections to increase sales volume
  • Styled customers for important events and everyday wear.

House/Dog Sitting

Plano
04.2021 - 05.2022
  • Responsible for ensuring the cleanliness and security of the client's home and pets bimonthly
  • Completed household chores such as washing dishes, cleaning floors, and maintaining the general cleanliness of the house
  • Memorized emergency contacts, passcodes, and the pet's schedules
  • Prioritized caring for the dogs by feeding them, cleaning them, and updating the owners on their well-being.

Education

Associates of Arts -

Collin County Community College
04-2025

Plano Senior High School
06.2021

Skills

  • Public speaking
  • Project management
  • Leadership
  • Communication
  • Conversational American Sign Language
  • Social perceptiveness
  • Computer literacy
  • Problem-solving abilities
  • Collaboration
  • Creativity
  • Attention to detail
  • Strong Visualization
  • Singing
  • Acting
  • Modeling
  • Styling

Timeline

Singer

Jordan Kahn Music Company
06.2023 - Current

Front Desk Agent

Aimbridge Hospitality at Homewood Suites
11.2022 - 10.2023

Fashion Stylist, Model

Apricot Lane Boutique
04.2022 - 09.2022

House/Dog Sitting

04.2021 - 05.2022

Associates of Arts -

Collin County Community College

Plano Senior High School

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Shantel Williams