Shantel Young
Cheyenne
Summary
Seasoned small business owner with several years of experience in operations management, business strategy and financial management. Demonstrated success in capitalizing on new trends and technologies to drive business development initiatives and achieve sales goals.
Resourceful professional in management operations known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless execution of business strategies and enhancement of team performance.
Overview
9
9
years of professional experience
2000
2000
years of post-secondary education
1
1
Certification
Work History
Preschool Teacher
The Neighborhood School
Cheyenne
01.2024 - 09.2025
- Designed engaging lesson plans for diverse learning styles and abilities.
- Facilitated daily activities to promote social, emotional, and cognitive development.
- Managed classroom environment to ensure safety and encourage positive behavior.
- Maintained classroom supplies and resources to support effective teaching practices.
- Taught children foundational skills in colors, shapes and letters.
Owner/Licensed Esthetician
Ecliptz Hair and Skin Studio
Cheyenne
10.2019 - 10.2021
- Managed daily operations to ensure smooth business functionality and service delivery.
- Developed marketing strategies to enhance brand visibility and attract customers.
- Trained staff on customer service best practices to improve client interactions.
- Coordinated promotional events to drive engagement and increase foot traffic in-store.
- Maintained relationships with existing clients by providing superior customer service.
- Managed daily operations of business, including hiring and training staff.
- Ensured compliance with local, state, and federal regulations.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
Owner/Licensed Esthetician
Skin Savvy Esthetics
Cheyenne
04.2017 - 10.2021
- Launched new product lines based on market trends and customer feedback.
- Managed daily operations to ensure smooth business functionality and service delivery.
- Developed marketing strategies to enhance brand visibility and attract customers.
- Created marketing campaigns to attract new customers.
- Collaborated with other owners on joint ventures and shared resources.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Managed sales presentations to promote product and brand benefits.
- Organized events such as trade shows and conferences.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Analyzed market trends to identify new business opportunities.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Applied makeup techniques to enhance client features for various events.
- Maintained cleanliness and organization of makeup tools and products.
- Educated clients on skincare routines and makeup application methods.
- Developed customized looks for photoshoots, weddings, and special occasions.
- Trained junior makeup artists on techniques and product usage.
- Provided makeup services for weddings, proms and other special events.
- Handled appointment booking, canceling, and rescheduling.
Benefit Brow Specialist
Benefit Cosmetics Boutique & Brow Bar
Cheyenne
05.2016 - 04.2017
- Consulted clients on brow shaping and beauty product selection.
- Trained team members on makeup application techniques and product knowledge.
- Managed inventory levels to ensure product availability for customers.
- Created visually appealing displays to showcase new products and promotions.
- Assisted in developing marketing strategies to attract new clientele.
- Collaborated with team to improve customer service and overall experience.
- Maintained cleanliness and organization of the work environment for safety compliance.
- Coordinated with other departments to ensure efficient workflow processes.
- Assisted in developing strategies to increase customer satisfaction levels.
- Researched and analyzed customer feedback to identify areas of improvement.
Education
Esthetician License - Medical Esthetician
College of International Esthetics
Arvada, CO 07.2015 - 05.2016
East High School
Cheyenne, WYSome College (No Degree) - Paralegal Studies
IBMC
Loveland, COSkills
- Lesson planning
- Classroom management
- Child development
- Early literacy instruction
- Business operations
- Customer relationship management
- Marketing strategy
- Event coordination
- Team building
- Inventory management
- Effective communication
- Staff training
- Client consultations
- Activity planning
- Business management
- Social media marketing
- Problem solving
- Hygiene standards
- Appointment scheduling
- Health and safety
- Staff management
- Employee training
- Business leadership
- Child and infant CPR certified
- CPR certified
Certification
- CPR Certified
- Infant and Child CPR Certified
Timeline
Preschool Teacher
The Neighborhood School
01.2024 - 09.2025
Owner/Licensed Esthetician
Ecliptz Hair and Skin Studio
10.2019 - 10.2021
Owner/Licensed Esthetician
Skin Savvy Esthetics
04.2017 - 10.2021
Benefit Brow Specialist
Benefit Cosmetics Boutique & Brow Bar
05.2016 - 04.2017
Esthetician License - Medical Esthetician
College of International Esthetics
07.2015 - 05.2016
East High School
Some College (No Degree) - Paralegal Studies
IBMC