Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shantel Zeiters

Brigham City,UT

Summary

Versatile and results-driven professional with a background at Romeo's Pizza, adept in cooking and customer service. Excelled in fast-paced environments, enhancing customer satisfaction and repeat business through efficient food preparation and exemplary service. Skilled in health code compliance and team collaboration, demonstrating significant improvements in kitchen efficiency and safety.

Overview

5
5
years of professional experience

Work History

Cook

Romeo's Pizza
05.2024 - 09.2024
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.

Kennel Technician

Petland
10.2023 - 01.2024
  • Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
  • Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
  • Enhanced animal socialization skills through daily interaction and playtime activities.
  • Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.
  • Provided exceptional customer service to pet owners, addressing concerns and answering questions regarding the care of their pets.
  • Kept animals clean and free of contaminants to promote optimal health.
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
  • Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
  • Improved animal health by administering medications and vaccinations as directed by veterinarians.
  • Collaborated with veterinary staff to provide medical treatments and monitor post-surgery recovery for animals in our care.
  • Recorded dogs' intake and output, physical condition and behavior for updated kennel logs.
  • Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
  • Improved kennel safety by conducting regular equipment and facility inspections, promptly identifying and addressing potential hazards.

Car Hop

Sonic
04.2021 - 09.2022
  • Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
  • Handled cash transactions accurately, ensuring proper change was given to customers.
  • Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
  • Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
  • Operated headset communication system to take orders quickly and accurately from customers.
  • Resolved customer complaints professionally, finding mutually agreeable solutions.
  • Cleaned and maintained drive-in parking lots, picnic areas and building grounds to provide clean and attractive environment for customers.
  • Maintained a clean and organized workspace for efficient food preparation and delivery.
  • Assisted in the training of new carhops, sharing best practices for success in the role.
  • Cleaned and sanitized work areas and equipment to promote compliance with health and safety regulations.

Mhdd

Learned State Hospital
08.2019 - 10.2019
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

Sunrise High School
Brigham City, UT

Skills

  • Customer Service
  • Cooking
  • Cleaning and organization
  • Food handling
  • Hospitality and service industry background
  • Performance Improvement
  • Ingredients measuring
  • Allergen awareness
  • New Hire Training
  • Food pairing
  • ServSafe certified
  • Health code understanding
  • Flexible schedule and availability
  • Skilled Time Management
  • Project and Time Management

Timeline

Cook

Romeo's Pizza
05.2024 - 09.2024

Kennel Technician

Petland
10.2023 - 01.2024

Car Hop

Sonic
04.2021 - 09.2022

Mhdd

Learned State Hospital
08.2019 - 10.2019

Sunrise High School

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Shantel Zeiters