Summary
Overview
Work History
Education
Skills
Quote
Work Availability
Software
Languages
Interests
artist
Timeline
Hi, I’m

Shantell Bougere

Baton Rouge,LA
Shantell Bougere

Summary

Proven leader with extensive experience in the food and retail industry, notably at Walmart, where I enhanced profitability and customer satisfaction through effective inventory management and exceptional customer service. Skilled in employee supervision and promotional strategies, I consistently exceed targets by fostering team efficiency and implementing innovative merchandising tactics.

Overview

27
years of professional experience

Work History

Walmart

Deli Manager
05.2020 - 02.2024

Job overview

  • Developed and implemented systems to maintained accurate records of product costs, production and losses.
  • Purchased products for deli department according to store product guidelines.
  • Delivered front-end support to staff during rush periods.
  • Controlled expenses and boosted profitability by managing food and labor costs.
  • Achieved high customer satisfaction ratings with thorough training and effective customer service policies.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Monitored and adjusted pricing, discounts and promotions to maximize profitability.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.

Top Golf

Event Chef
04.2017 - 01.2019

Job overview

  • Monitored food production to verify quality and consistency.
  • Evaluated food products to verify freshness and quality.
  • Participated in food tastings and taste tests.
  • Coordinated with team members to prepare orders on time.
  • Researched menu options for customers with food allergies or special dietary preferences to accommodate varied dietary needs.
  • Offered vegetarian versions of frequently ordered entrees to appeal to health conscious customers.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Tested recipes before inclusion in catering menu to verify accuracy of ingredients and preparation methods.
  • Developed and remained accountable for safety, quality, consistency and adherence to standards.

Movie Tavern

Shift Leader
02.2014 - 08.2016

Job overview

  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Monitored food quality and presentation to maintain high standards.
  • Managed kitchen budget for supplies and labor hours, consistently meeting targets.
  • Managed opening and closing shift kitchen tasks.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Maintained food safety and sanitation standards.

Circle K

Shift Manager
06.2004 - 02.2007

Job overview

  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Adhered to company standards and compliance requirements for operations and cleanliness of areas.
  • Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
  • Trained and mentored new employees to maximize team performance.

Chef John Folse & Company

Quality Control Inspector
09.2000 - 03.2003

Job overview

  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Performed visual inspections and non-destructive tests where appropriate.
  • Collaborated with production staff to establish and meet quality standards
  • Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
  • Weighed products prior to shipment to confirm accuracy.
  • Recorded inspection and test results on data sheets.
  • Updated quality control records and reports.

Ambrosia Bakery

Cake and Pastries Packer
09.1996 - 03.1998

Job overview

  • Used variety of baking and decorating tools such as mixers, carving tools, and confectionery products.
  • Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
  • Disposed of damaged and expired goods to uphold safety standards and provide fresh products.
  • Replenished and rotated food items, following correct food cooling and storage procedures.
  • Packaged and priced each product according to company pricing procedures.
  • Coordinated services under supervision of lead baker.

Education

Assumption High School
Napoleonville, LA

High School Diploma
05.1991

University Overview

Skills

  • Promotional understanding
  • Sales Promotion
  • Scheduling Coordination
  • Customer Service
  • Inventory Management
  • Task Delegation
  • Employee Supervision
  • Merchandising Strategies

Quote

"It's amazing how the more thankful I am, the more things I get to be thankful for."
Jeanette Coron
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

Proficiency in sending and receiving email messages, attaching files, using a word processor, understanding file management, posting messages and navigating the Internet

Languages

Spanish
Limited Working

Interests

My interest are enpanding my skills to one day owning my own business I have skills in baking and decorating cakes and creating inspiring dishes I also love creating canvas art as well as plating art

artist

artist

I'm a Food artist is the art of preparing, cooking and presenting food in a beautiful way. Many food artists share their creations and inspire us with some awesome food.. My passion is food .creating art is captivating. It inspires you to be the masterpiece in which you are presenting. Having a passion to create such a beautiful dish. is mind-blowing. I love the reactions from our guest when the experience it as well.Food art can be in the form of a creative dish or a  exquisite painting.

Timeline

Deli Manager
Walmart
05.2020 - 02.2024
Event Chef
Top Golf
04.2017 - 01.2019
Shift Leader
Movie Tavern
02.2014 - 08.2016
Shift Manager
Circle K
06.2004 - 02.2007
Quality Control Inspector
Chef John Folse & Company
09.2000 - 03.2003
Cake and Pastries Packer
Ambrosia Bakery
09.1996 - 03.1998
Assumption High School
High School Diploma

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Shantell Bougere