SHANTELL CAMPBELL
Chesapeake,VA
Summary
Hardworking Kitchen Supervisor driven to maximize guest satisfaction with exceptional food. Train, discipline and motivate team members to new levels of excellence. Proven history of innovative dishes, effective leadership and maximized productivity.
Talented kitchen leader offer over 3 years of experience in preparing and serving diverse foods. Motivates employees to exceed customer expectations in high-volume settings while maintaining strong quality and cost controls. Service-oriented with good multitasking, safety management and decision-making skills.
Successful at keeping kitchen operations moving quickly and accurately to produce high-quality, attractive dishes that meet guest and business demands. Knowledgeable about labor and inventory controls, recipe development and menu planning. CACFP certified.
Energetic kitchen professional with excellent leadership and organizational skills. Focused on increasing team productivity while meeting exacting standards for presentation and taste. Accomplished multitasker with disciplined approach.
Overview
10
10
years of professional experience
Work History
Kitchen Supervisor
Childrens Harbor
08.2024 - Current
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Monitored food preparation, production, and plating for quality control.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
- Reviewed employee performance regularly, providing constructive feedback for improvement opportunities.
- Led kitchen staff meetings to discuss performance goals and operational changes.
- Promoted a positive work environment by fostering open communication and resolving conflicts in a timely manner.
- Reduced food waste significantly with meticulous inventory management.
- Assisted in menu development, considering seasonal ingredients, customer preferences, and profitability goals.
- Coached new hires in kitchen protocols, speeding up their integration into team.
Night Auditor
Holiday Inn Express
06.2024 - Current
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Kept accounts in balance and ran daily reports to verify totals.
- Followed company security and check-in policies and procedures and reported suspicious activity to supervisor.
- Collaborated with the front desk team to ensure seamless transitions between shifts and consistent communication regarding guest needs.
- Upheld hotel security by vigilantly monitoring CCTV footage and conducting periodic property walkthroughs.
Manager
GPM Investments
02.2015 - 07.2024
- Assisted in organizing and overseeing assignments to drive operational excellence
- Evaluated employee performance and conveyed constructive feedback to improve skills
- Maximized performance by monitoring daily activities and mentoring team members
- Set aggressive targets for employees to drive company success and strengthen motivation
- Established performance goals for employees and provided feedback on methods for reaching those milestones
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement
- Onboarded new employees with training and new hire documentation
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
Supervisor
Dollar General
12.2021 - 12.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
- Evaluated employee performance and coached and trained to improve weak areas
- Observed packing operations to verify conformance to specifications
- Conducted regular reviews of operations and identified areas for improvement
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures
- Evaluated customer needs and feedback to drive product and service improvements
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Teacher
Northampton County Public Schools
09.2022 - 04.2023
- Developed and implemented classroom routines to address varying student needs
- Developed and administered tests for students to measure academic proficiency and understanding
- Advised and counseled students to help them develop skills and knowledge required to succeed
- Met with students, parents and administrators to address and resolve students' behavioral and academic issues
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Education
High School Diploma -
Northampton High School
Eastville, VA06-2005
Skills
- Food safety
- Scheduling staff
- Kitchen organization
- Kitchen equipment operation and maintenance
- Food preparation
- Food safety compliance
- Food plating and presentation
- Food production management
- Team management
- Health code compliance
Languages
English
Timeline
Kitchen Supervisor
Childrens Harbor
08.2024 - Current
Night Auditor
Holiday Inn Express
06.2024 - Current
Teacher
Northampton County Public Schools
09.2022 - 04.2023
Supervisor
Dollar General
12.2021 - 12.2023
Manager
GPM Investments
02.2015 - 07.2024
High School Diploma -
Northampton High School
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