Summary
Overview
Work History
Education
Skills
Timeline
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Shantell Rice

Washington,DC

Summary

Experienced and results-driven Management Analyst Specialist with a proven history of optimizing organizational processes, improving recruitment outcomes, and enhancing operational efficiency at leading organizations such as the U.S. Food & Drug Administration, MetLife, and Wells Fargo. Expert in business process improvement, strategic sourcing, and talent acquisition. Demonstrated success in filling key vacancies, improving hiring timelines, and streamlining onboarding processes. Strong ability to collaborate with cross-functional teams to deliver impactful solutions and drive business performance.

Overview

10
10
years of professional experience

Work History

Management Analyst Specialist

U.S. Food & Drug Administration
White Oak, MD
02.2023 - Current

Improved Recruitment Efficiency: Spearheaded efforts that led to a 20% reduction in time-to-hire by optimizing recruitment processes and introducing innovative sourcing strategies.

  • Strategic Process Optimization: Conducted in-depth assessments of current organizational processes, identifying key inefficiencies and implementing solutions that resulted in a 15% increase in operational efficiency.
  • Collaboration & Leadership: Worked directly with hiring managers to refine job descriptions and better align recruitment strategies, improving job fit and candidate quality for critical positions.
  • Training & Development: Led training sessions on newly implemented systems, resulting in improved user adoption and reduced training time by 25%.
  • Employer Brand Promotion: Represented the FDA at career fairs, enhancing the organization’s talent pool by connecting with top candidates in specialized fields.

Recruiting and Onboarding Specialist

Metlife
Silver Spring, Maryland
05.2018 - 03.2023
  • Onboarding Process Overhaul: Redesigned the onboarding process, which resulted in a 30% faster integration of new hires and a 15% improvement in employee satisfaction during the onboarding phase.
  • Enhanced Compliance and Documentation: Streamlined document management processes, ensuring 100% compliance with employment laws and regulations across onboarding activities.
  • Cross-Department Collaboration: Partnered with upper management to standardize onboarding processes across all departments, leading to more consistent and efficient new hire experiences.
  • High-Volume Recruitment: Supported the recruitment team by efficiently managing and processing high volumes of applications, reducing time-to-fill by 20% for key positions.
  • Stakeholder Communication: Developed and implemented a communication plan that improved stakeholder engagement, resulting in clearer expectations and smoother onboarding execution.
  • Conducted New Employee Orientations: Led new employee orientations, providing a thorough introduction to company culture, policies, and procedures, which contributed to a 25% increase in new hire retention within the first 90 days.
  • Conducted Background Checks: Ensured thorough background screening of all candidates to meet compliance standards, helping to mitigate hiring risks and maintain workplace security.

Technical Recruiter

Wells Fargo
Baltimore , MD
08.2014 - 05.2018
  • Successful Candidate Sourcing: Leveraged Boolean search techniques and job boards to source qualified candidates, increasing the candidate pipeline for key technology roles by 40%.
  • Improved Interview Process: Collaborated with hiring managers to refine interview techniques, focusing on skills assessment, which improved the quality of candidates hired by 25%.
  • Event Participation & Employer Branding: Actively attended recruitment events, successfully promoting Wells Fargo’s job opportunities and employer brand, attracting high-caliber talent in competitive markets.
  • Pipeline Management: Utilized the ATS to track and manage candidate pipelines, improving process transparency and reducing the time to shortlist by 15%.
  • Data-Driven Decisions: Regularly analyzed recruitment data, leading to actionable insights that improved sourcing strategies and reduced hiring costs by 10%.

Education

Bachelor of Science - Human Resources Management

University of Maryland Global Campus
Hyattsville, MD
05-2015

Skills


  • Business Process Improvement
  • Strategic Sourcing & Recruiting
  • Talent Acquisition & Onboarding
  • Client Relationship Management
  • Organizational Development

  • Process Optimization
  • Boolean Search & Social Media Recruiting
  • Applicant Tracking Systems (ATS)
  • Job Description Development
  • Confidentiality Handling & Compliance
  • Event Coordination & Brand Awareness

Timeline

Management Analyst Specialist

U.S. Food & Drug Administration
02.2023 - Current

Recruiting and Onboarding Specialist

Metlife
05.2018 - 03.2023

Technical Recruiter

Wells Fargo
08.2014 - 05.2018

Bachelor of Science - Human Resources Management

University of Maryland Global Campus
Shantell Rice