Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Shantell Scales

Chester,VA

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

6
6
years of professional experience

Work History

Department Manager

Krogers Grocery Store
12.2018 - Current
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.

Education

High School Diploma -

Thomas Dale High School
Chester, VA
06.2018

Skills

  • Customer Service
  • Staff Management
  • Team Supervision
  • Problem-Solving
  • Customer Engagement
  • Training and mentoring
  • Work Planning and Organization
  • Personnel training and development
  • Order Processing
  • Employee Scheduling

Accomplishments

Started Off as Courtesy Clerk, secondly promoted to Drug Gm clerk, then was promoted to Baby/Toys Lead. Finally,

I was promoted to Back-Up Manger and now Im a Department Manger.

Timeline

Department Manager

Krogers Grocery Store
12.2018 - Current

High School Diploma -

Thomas Dale High School

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Shantell Scales