Shantell Smith
Lawrenceville,GA
Summary
- Coordination: Experience in coordinating different stakeholders in order to achieve project goals.
- Communication: Proficient in adapting communication style to work with all levels of customers and internal employees
- Reporting: Efficient in reporting all key milestones of a project to participating parties to ensure project completion
- Monitoring: Adhere to deadlines through daily monitoring of all project activity
Overview
10
10
years of professional experience
Work History
Homeschool Teacher
None
Lawrenceville, GA
03.2019 - 01.2023
- Implemented lesson plans for each student based on their learning style and academic goals
- Provided personalized instruction and support to students in a range of subjects, including mathematics, science, language arts, and social studies
- Incorporated a variety of teaching methods, including hands-on activities, and online resources, to create engaging and effective learning experiences
- Monitored student progress and adjust teaching strategies as needed to ensure mastery of concepts and skills
- Fostered a positive and supportive learning environment that encourages student curiosity, creativity, and critical thinking
Social Media Specialist
CableTel LLC
Dacula, GA
10.2017 - 03.2019
- Wrote social media content to increase engagement with customers.
- Developed social media content and scheduled posts to coincide with target audience usage.
- Utilized Twitter and Facebook to promote products, services and content.
- Managed organization's social media presence by posting messages, answering posts and monitoring conversations.
Administrative Assistant
Bickford Senior Living
Alpharetta, GA
08.2012 - 08.2014
- Responded effectively to sensitive inquiries or complaints.
- Inventoried and ordered supplies for office.
- Directed customer communication to appropriate department personnel.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
Education
Bachelor of Science - Communications
Georgia Southern University
Statesboro, GA12.1999
Skills
- Positive student engagement
- Effective listening
- Internet Marketing
- Content management
- Invoicing and billing
- Customer relations
- Phone call answering
Timeline
Homeschool Teacher
None
03.2019 - 01.2023
Social Media Specialist
CableTel LLC
10.2017 - 03.2019
Administrative Assistant
Bickford Senior Living
08.2012 - 08.2014
Bachelor of Science - Communications
Georgia Southern University