Customer Service Coordinator experienced in resolving internal and external customer issues promptly while fostering positive relationships and enhancing customer retention. Developed strong communication and listening skills to assess situations effectively and respond with clarity and empathy.
Lead tufting production operations daily, ensuring quality and efficiency.
Train and mentor associates on company procedures, safety and equipment operation.
I have held several positions within the company including creeler, tufting machine operator, pole ,squeeze and fork lift truck. On the the job trainer, and Tech Specialist Business Rep
Team Builder skills Certification, On the trainer Certification, Lift truck Certification ,Completion of various leadership training skill courses