Shantell Thompson
Miami,FL
Summary
Experienced with sanitation and cleanliness procedures, ensuring optimal hygiene. Utilizes effective cleaning methods to maintain high standards. Track record of reliability and thoroughness in all housekeeping tasks.
Overview
19
19
years of professional experience
Work History
Lot Attendant
Linear Parking
Miami, FL
04.2021 - Current
- Managed parking lot operations, ensuring efficient vehicle flow and customer satisfaction.
- Conducted regular maintenance checks on parking equipment to ensure optimal functionality.
- Assisted customers with inquiries and provided directions to available spaces.
- Trained new staff on safety protocols and operational procedures for effective performance.
- Coordinated with management to address customer complaints and improve service quality.
Environmental Services Housekeeper
WorkForce Brooks
Miami, FL
07.2018 - 03.2021
- Ensured cleanliness and sanitation of assigned areas using appropriate cleaning techniques and equipment.
- Operated industrial cleaning machines to maintain optimal hygiene standards throughout facility.
- Collaborated with team members to streamline cleaning processes and improve efficiency.
- Trained new staff on safety protocols and effective cleaning practices, enhancing team performance.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
Food Service Worker
Chartwells Compass Group
Miami, Fl
02.2007 - 05.2017
- Prepared and served meals following safety and sanitation guidelines.
- Operated kitchen equipment efficiently while maintaining cleanliness standards.
- Assisted in inventory management to ensure stock availability and minimize waste.
- Collaborated with team members to deliver exceptional customer service during peak hours.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Set up and broke down food service lines quickly to maintain service flow.
Education
High School Diploma -
Miami Northwestern Senior High
Miami, FLSkills
- Dependability
- Cleanliness standards
- Initiative-taking
- Transaction processing
- Public safety
- Safety procedures
- Hospitality and accommodation
- Emergency protocols
- Reliability
Languages
English
Full Professional
Timeline
Lot Attendant
Linear Parking
04.2021 - Current
Environmental Services Housekeeper
WorkForce Brooks
07.2018 - 03.2021
Food Service Worker
Chartwells Compass Group
02.2007 - 05.2017
High School Diploma -
Miami Northwestern Senior High