Compassionate and Dedicated professional with strong skills in communication, critical thinking, and relationship building, seeking to transitioning a Special Education Teacher role. Proven ability to manage diverse classroom environments for students with diverse needs. Skilled in IEP development, behavior management, and adaptive teaching strategies. Eager to contribute expertise in problem-solving and adaptability to support student growth and development.
Hi, I’m
Shantell Whyte Clarke
Special Education Teacher
Poughkeepsie,NY
Summary
Overview
5
years of professional experience
Work History
Petro Home Services
Customer Service Representative
09.2024 - Current
Job overview
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Customized support strategies for high-priority clients to ensure their specific needs were met.
Amazon
Inbound and Outbound Warehouse Associate
05.2024 - 09.2024
Job overview
- Reduced product damage by implementing proper storage techniques and handling procedures.
- Improved warehouse efficiency by streamlining inbound and outbound processes.
- Operated various material handling equipment safely while transporting products throughout the warehouse facility.
- Collaborated with team members to meet daily productivity goals and ensure timely order fulfillment.
- Ensured compliance with company policies and industry regulations through diligent adherence to guidelines and protocols.
- Loaded and unloaded trucks with freight for delivery or storage purposes
Poughkeepsie Community SDA Elementary School
Teacher, Kindergarten, 1st and 2nd
03.2021 - 08.2024
Job overview
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as peer collaboration and hands-on activities.
- Developed strategies to effectively manage classroom behavior, promote positive learning environment and ensure student safety.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
- Enhanced literacy skills with targeted reading programs.
- Promoted digital literacy by integrating technology into curriculum.
Bright Horizon Early Educational Center
Lead Teacher, Three -Year- Old Classroom
01.2021 - 03.2022
Job overview
- Developed activities that fostered social and emotional development.
- Helped children develop cognitive skills through reading books and finger play.
- Taught developmentally appropriate skills to promote academic, social, and emotional growth.
- Utilized differentiated instruction techniques to accommodate diverse student needs and learning styles.
- Continuously pursued professional development opportunities to stay current on best practices in early childhood education, translating new knowledge into practical classroom applications.
- Enhanced learning experience by incorporating hands-on activities and group projects in daily lessons.
Education
Fort Hays State UniversityHays, KS
Master of Science from Special Education-High Incidence
05.2001
University Overview
CITI Certificate Training: Human Subjects Research, 2025
Northern Caribbean University Mandeville, Jamaica
Bachelor of Science from Psychology, Social Work (Minor)
05.2001
University Overview
Skills
Individualized Education Program (IEP) development
Availability
See my work availability
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Timeline
Customer Service Representative
Petro Home Services
09.2024 - Current
Inbound and Outbound Warehouse Associate
Amazon
05.2024 - 09.2024
Teacher, Kindergarten, 1st and 2nd
Poughkeepsie Community SDA Elementary School
03.2021 - 08.2024
Lead Teacher, Three -Year- Old Classroom
Bright Horizon Early Educational Center
01.2021 - 03.2022
Fort Hays State University
Master of Science from Special Education-High Incidence
05.2001
Northern Caribbean University
Bachelor of Science from Psychology, Social Work (Minor)
05.2001
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