SHANTELL WILLIS

Working as part of the management team to insure work flow continuity and affectiveness

Recruiting talent for positions

Interviewing job applicants

Hiring and training new staff

Daily management of staff

Onboarding new clients

Managing placement of new clients

Managing multiple communication systems

Provisioning and formatting phone, fax, and texting within our systems

Providing positive customer service experiences

Managing client needs and issues

Authorizing and tracking payroll

Authorizing and tracking employee hours and billable minutes

Strategic planning of finances, staffing, and operations

Boost donations to organization by strategizing and executing fundraising events.

Support engaging, fun, and smooth-running events by helping with organization and planning.

Use of strong interpersonal communication skills to convey information to others.

Collaborating with other nonprofit organizations to develop joint initiatives that benefit the broader community at large.

Assist with special events and programs.

Communicate with board members to stay informed about volunteer opportunities and events.

Represent organization positively and professionally while providing recipients with much-needed support.

Foster a strong sense of community