Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shantella Safford

Certified Forklift Operator
Middletown,OH

Summary

Safety-oriented Forklift Operator knowledgeable about proper handling of heavy machinery, pallet jacks, cherry pickers and forklifts. Works well independently and as part of team. Excellent interpersonal communication skills. Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Certified Forklift Operator

DHL Supply Chain
04.2022 - Current
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Unloaded materials and goods at designated locations for best project availability.
  • Monitored area for pedestrian and vehicular traffic while operating various types of equipment.
  • Unloaded trucks and rail cars and moved materials to staging area.
  • Removed orders from storage, wrapped, and staged for shipments.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.

Assembly Line Worker

Kohls Distribution Center
11.2021 - 12.2021
  • Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.
  • Followed protocols to enhance protection and maintain safe work environment.
  • Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
  • Conducted quality assurance inspections on finished components and identified issues.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.

Forklift Operator

The Home Depot Inc
04.2021 - 11.2021
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Positioned lifting devices under, over or around loaded pallets or boxes to secure material or products for transport to designated areas.

Cashier

Lowes Home Improvment
10.2019 - 04.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Answered questions about store policies and addressed customer concerns.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise in front lanes.

Shift Manager/Key Holder

General Dollar Store
03.2019 - 08.2019
  • Completed store opening and closing procedures.
  • Counted out cash drawers and balanced totals.
  • Trained and mentored new employees.
  • Opened and closed store 4 days per week by counting registers, making deposits, and storing and filing all daily paperwork.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Processed cash, credit, debit, and check payments.
  • Received and counted money.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
  • Managed customer needs and delegated tasks to employees for optimal coverage.

Shift Supervisor

McDonald's Restaurant
04.2018 - 08.2019
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Responded to and resolved customer questions and concerns.
  • Enforced company policies and regulations with employees.
  • Completed cash and credit card transactions accurately using POS software.
  • Supervised ongoing daily production phases.
  • Built relationships with customers and managed accounts to drive revenue and profit.

Order Picker Operator

Amazon
04.2017 - 03.2018
  • Performed proper lifting and handling techniques to maintain safe working environment.
  • Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
  • Built pallets and positioned orders on loading dock to safely pile and ship goods.
  • Verified product quantity and quality to determine accuracy of orders and reduce errors.

Department Manager

Walmart
08.2015 - 02.2017
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Communicated with managers of other departments to maintain transparency.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Created and enforced department policies, procedures and standards to establish productivity and quality.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Assembly Line Production Worker

Mitsubishi Electric Corporation
04.2015 - 08.2015
  • Followed protocols to enhance protection and maintain safe work environment.
  • Performed visual and functional inspection of components to determine quality and identify defects.
  • Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
  • Completed durable assemblies and subassemblies with hand and power tools.

Education

High School Diploma -

Anniston High School
Anniston, AL
05.1998

Skills

  • Inventory Staging
  • Equipment Inspections
  • Materials Transport
  • RFID Tracking
  • Warehouse Organization
  • Safety Awareness
  • Equipment Operations
  • Materials Handling
  • Forklift Operation
  • Warehouse Operations
  • Shipping and Receiving
  • Loading and Unloading
  • Material Handling
  • Palletizing
  • OSHA Compliance
  • Product Inspection
  • Assembly Line Experience
  • Customer Service-Oriented
  • Lift Equipment Operation
  • Team Player
  • Heavy Equipment Operation
  • Order Picking and Processing
  • OSHA Workplace Safety

Timeline

Certified Forklift Operator

DHL Supply Chain
04.2022 - Current

Assembly Line Worker

Kohls Distribution Center
11.2021 - 12.2021

Forklift Operator

The Home Depot Inc
04.2021 - 11.2021

Cashier

Lowes Home Improvment
10.2019 - 04.2021

Shift Manager/Key Holder

General Dollar Store
03.2019 - 08.2019

Shift Supervisor

McDonald's Restaurant
04.2018 - 08.2019

Order Picker Operator

Amazon
04.2017 - 03.2018

Department Manager

Walmart
08.2015 - 02.2017

Assembly Line Production Worker

Mitsubishi Electric Corporation
04.2015 - 08.2015

High School Diploma -

Anniston High School

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Shantella SaffordCertified Forklift Operator