Shantelle Lott
Reno
Summary
Dynamic Administrative Coordinator at Bristlecone Family Resources with a proven track record in enhancing customer satisfaction and team productivity. Skilled in office management and conflict resolution, I excel at implementing innovative solutions and improving program effectiveness, ensuring compliance and fostering a collaborative environment. Committed to delivering exceptional service and support.
Overview
2
2
years of professional experience
Work History
Administrative Coordinator
Bristlecone Family Resources
Reno
06.2023 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked effectively in team environments to make the workplace more productive.
- Completed day-to-day duties accurately and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Performed data entry functions using computers and various software programs.
- Managed daily office operations and maintained a clean and efficient workspace.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
- Ensured compliance with all applicable legal regulations related to confidentiality of information.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Provided referrals to appropriate health care providers or other community resources.
- Evaluated program effectiveness and suggested improvements based on client outcomes.
Education
Graduated Academy - Substance Abuse Counselor
CCAPP
Sacramento, CA01-2021
High School Diploma -
Elk Grove Charter High School
Elk Grove, CA06-2000
Skills
- Office management
- Appointment scheduling
- Operation recommendations
- Documentation and recordkeeping
- Conflict resolution
- Problem solving
- Interpersonal skills
- Effective communication
- Program improvement
- Customer service
- Client evaluation
Timeline
Administrative Coordinator
Bristlecone Family Resources
06.2023 - Current
Graduated Academy - Substance Abuse Counselor
CCAPP
High School Diploma -
Elk Grove Charter High School
Similar Profiles
Leslie RogersLeslie Rogers
Social Worker III at Lassen County Child and Family ServicesSocial Worker III at Lassen County Child and Family Services
Amber Rose-ThompsonAmber Rose-Thompson
Family Development Specialist at Family Resources/Hill District Family CenterFamily Development Specialist at Family Resources/Hill District Family Center
Stephina PhilipStephina Philip
Physician Assistant- Certified at Deer Park Family Clinic and Alliance Health ResourcesPhysician Assistant- Certified at Deer Park Family Clinic and Alliance Health Resources
Crystal BolinCrystal Bolin
Animal Care Manager at Private PracticeAnimal Care Manager at Private Practice
Annalee Elias-BarelaAnnalee Elias-Barela
Shipping Clerk at WESCOShipping Clerk at WESCO