Shantelle M. Perry
Indianapolis
Summary
Professional with strong background in financial management and security operations. Proven ability to oversee and streamline vault operations, ensuring accuracy and compliance. Reliable team player focused on collaboration and achieving measurable results. Skilled in cash handling, reconciliation, and adherence to protocols, adapting seamlessly to changing needs.
Banking professional prepared for leadership role in vault operations. Recognized for ensuring precise financial transactions and maintaining strict security measures. Known for collaborative team efforts and adaptability to changing priorities. Skilled in cash management and team supervision, valued for reliability and flexibility.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Lead Vault Teller
Brinks Inc.
01.2017 - Current
- Contributed to business growth by identifying areas for improvement and suggesting solutions within the lead vault teller role.
- Collaborated with management to develop and implement new procedures for improved vault operations.
- Streamlined cash handling processes for increased efficiency and reduced discrepancies in transactions.
- Assisted in the development of training materials for team members, emphasizing accuracy, safety, and attention to detail in all aspects of vault operations.
- Maintained open communication with branch management regarding any operational concerns or areas needing improvement within the lead vault teller function.
- Updated knowledge on federal regulations pertaining to cash handling practices regularly, ensuring full compliance within the branch at all times.
- Trained junior tellers on best practices for accurate cash counting and secure storage to minimize errors.
- Securely manage vault operations and protect assets
- Prepare, verify, and process cash shipments and deposits
- Record and report all transactions with accuracy
- Enter liability and inventory data into tracking systems
- Monitor machinery and workflows
- Follow all safety and security procedures
- Handle, secure, and process large volumes of cash and valuables within Brink’s vaults
ASC (Administrative Service Coordinator)
Humana MarketPoint
08.2006 - 05.2015
- Assistant to State Director
- Help with the marketing budget
- Audit agents bonus and pay
- Creating spreadsheets
- Compile reports
- Maintain compliance files and other records
- Answering phone & assisting Medicare customers
- Processing applications
- Providing support to agents
- Ordering supplies+
Enumerator (Temporary Summer Position)
U.S. Census Bureau
04.2010 - 07.2010
- Planned work by reviewing assignment area to determine organization of neighborhoods and locate households for conducting interviews.
- Conducted interviews with residents in assigned areas by following stringent guidelines and confidentiality laws. Explained the purpose of the census interview, answered residents' questions, elicited information following a script, and recorded census data on forms.
- Complied with accuracy standards while maintaining high production rates.
- Maintained records of hours worked, units produced, miles driven, quality control results, and expenses incurred in the performance of duties.
- Met daily with supervisor to review and submit work, and receive additional instructions.
DCS Clerk (Data Correction Specialist)
JP Morgan Chase Bank
01.2006 - 09.2006
- Balancing and making corrections to customers accounts
- Encode checks by using 10 key pad on NCR 7760 proof machine
- Periodically write adjustments by hand - utilizing both hands to process checks
- Correcting encoded checks
Support Coordinator
National Benefit Resource
07.2001 - 10.2005
- Support underwriters
- Enter census for rates
- Upload information
- Process and rate health insurance for companies
- Process and paid claims
- Audit claims
- Keying in customers information
Specialist Premium Administration
Accountants On Call
06.2000 - 07.2001
- Balancing company accounts
- Depositing checks from customers
- Spreadsheets
- Customer research
- Balancing credit & debits
- Lockbox
Cash Vault Teller
National City Bank
09.1999 - 05.2000
- Process incoming and outgoing ATM transactions
- Verify and process currency from local the Federal Reserve and local Banks
- Filling currency orders
- Balancing vault
Service Associate
Ace Check Cashing
11.1998 - 09.1999
- Process payday loans
- Wire transfers
- Balanced the safe & cash drawer
- Customer service
- Cashed checks
Manager
McDonalds
06.1991 - 11.1998
- Supervising 5-12 employees
- Scheduling
- Balancing cash drawers
- Making deposits
- Running shifts
- Inventory
Education
Ivy Tech Community College
Skills
- 2025 QuickBooks Certificate
- Excel and Word MOS (Microsoft Office Specialist)
ACCOUNTING/HUMAN RESOURCE
Shantelle Perry
Certification
- Microsoft Specialist - 2020
- QuickBooks Specialist - 2025
Timeline
Lead Vault Teller
Brinks Inc.
01.2017 - Current
Enumerator (Temporary Summer Position)
U.S. Census Bureau
04.2010 - 07.2010
ASC (Administrative Service Coordinator)
Humana MarketPoint
08.2006 - 05.2015
DCS Clerk (Data Correction Specialist)
JP Morgan Chase Bank
01.2006 - 09.2006
Support Coordinator
National Benefit Resource
07.2001 - 10.2005
Specialist Premium Administration
Accountants On Call
06.2000 - 07.2001
Cash Vault Teller
National City Bank
09.1999 - 05.2000
Service Associate
Ace Check Cashing
11.1998 - 09.1999
Manager
McDonalds
06.1991 - 11.1998
Ivy Tech Community College
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