Shanteria Glanton
Atlanta,GA
Summary
Dynamic HR professional with extensive experience in recruitment, onboarding, and performance management. Demonstrated ability to elevate team efficiency and ensure compliance through innovative training programs, resulting in significant organizational transformations. Expertise in fostering strong employee relations and committed to driving continuous improvement in workforce capabilities.
Overview
8
8
years of professional experience
Work History
Training Specialist
Glovis Ga
West Point, GA
02.2024 - Current
- Conducted introductory classes for new team members, creating a sense of belonging and purpose as the first point of contact within the company.
- Conducted audits in accordance with company SOPs to ensure compliance and operational efficiency.
- Delivered training on powered equipment, including forklifts and tow tractors, ensuring adherence to safety protocols and operational standards.
- Acted as a liaison between team members and supervisors, facilitating clear communication and collaboration across departments.
- Implemented performance management systems to track employee progress against established goals, aligning training with organizational objectives.
- Maintained accurate records of all completed training sessions in the organization's Learning Management System (LMS).
- Coordinated with subject matter experts to develop comprehensive training content tailored to operational needs.
- Facilitated classroom instruction for groups of up to 30 students, fostering an engaging, interactive learning environment.
- Developed and maintained training materials, including job aids, handouts, and presentations, to support ongoing learning initiatives.
- Analyzed instructional data to assess course effectiveness, and identify opportunities for improvement and enhancements.
- Conducted ongoing evaluations to determine the effectiveness of programs, and made recommendations for necessary modifications to optimize training outcomes.
Boutique Team Leader
Francesca's Boutique
Atlanta, GA
03.2024 - 03.2025
- Drive business results by maximizing daily sales plans, managing expenses, and improving metrics through sales floor leadership, the execution of Francesca’s training programs, and continuous coaching on and off the sales floor.
- Enhanced boutique aesthetics by leveraging visual decision-making skills and communicating brand standards effectively.
- Plan, delegate, and follow up on tasks and assignments to ensure that the expectations of team members are met in a timely manner.
- Train and lead the team to engage with guests while balancing ongoing daily operational tasks.
- Assist in acting as a liaison between the Boutique Team, District Team Leader, Regional Director, Human Resources, and Boutique Operations.
Assistant Store Manager (Part-Time)
Francesca's
Atlanta, GA
04.2022 - 03.2024
- Drive business results by maximizing daily sales plans, managing expenses, and improving metrics through sales floor leadership, the execution of Francesca's training programs, and continuous coaching on and off the sales floor.
- Plan, delegate, and follow up on tasks and assignments to ensure that the expectations of team members are met in a timely manner.
- Attract, recruit, and retain team members who are guest-focused, with the ability to drive sales.
- Train and lead the team to engage with guests while balancing ongoing daily operational tasks.
- Create or reinforce a proactive selling culture that focuses on building a confident selling team.
- Develop, utilize, and lead visual decision-making to deliver our visual brand standards in a clear, conscientious manner.
IT Recruiter
The Intersect Group
Atlanta, GA
02.2022 - 10.2023
- Responsible for recruitment from sourcing (Boolean searches, social media, referrals, and networking) and screening, while ensuring an outstanding candidate experience.
- Leverage and develop robust sourcing strategies that are innovative, based on current market trends, to identify and recruit the best candidates.
- Built and maintained a network of potential candidates through proactive market research and ongoing relationship management.
- Lead candidates through the hiring process to ensure a positive experience, and prep and debrief appropriately through each step.
Account Manager/Recruiter (WestRock)
Axcess Staffing Services
Lithia Springs, GA
08.2020 - 02.2022
- Building strong client relationships, communicating with clients to ensure all needs are understood and addressed, resolving complaints, and keeping track of all processes pertaining to the client.
- Seek new talent and maintain accountability for the entire recruiting cycle, as defined by the client.
- Completed I-9 and processed through E-Verify, prepared, and facilitated drug screens during on-site orientations for new hires.
- Effectively screening and counseling internal applicants, and managing the internal application process.
- Develop expertise in understanding client business operations and staffing needs.
- Supporting the candidate screening and hiring process.
- Assistant in day-to-day functions on site, often handles tasks related to employee relations, compensation, and benefits.
Site Manager
Axcess Staffing Services
Jonesboro, GA
08.2020 - 01.2021
- Managed recruiting full-cycle efforts and seek new talent(s) to ensure that the company's staffing requirements are met
- Developed a strong relationship with client and on-site staff to ensure the success of the USPS postal project
- Assistant in day-to-day functions on site, often handle tasks related to employee relations, compensation, and benefits
- Set goals and practices in place to ensure the diligence of on-site supervisors and associates
- Improved efforts to retain and engage on-site environment
Administrative Assistant
Yamaha/YGC GOLF CARS
NEWNAN, GA
03.2020 - 04.2020
- Assisted in the day-to-day functions of the business, such as filing documents and using SAP to input and convert data.
- Used SAP for billing, inventory, and setting up proper shipping information for pick-ups.
- Scheduled those pick-ups for YGC parts to be transported to various locations around the States.
Lead of Service
Forever 21
Fayetteville, GA
10.2016 - 03.2020
- Promoted from sales associate to lead of service based upon exceptional performance in 2017
- Manager in meeting daily sales goals while supervising a team of 30+ associates
- Responsible for the daily operations of the business opening and closing of the business, close payroll weekly, train all associates in all areas of the business
- Additionally, maintaining a constant presence on the sales floor to address customer needs, while maintaining a clean, shoppable store
- Train and provide additional support to sales associates, handle daily operations, lead staff, and work in the best interest of the company
- Successfully coordinated and hosted in store events
- Managed a variety of weekly reports, payroll, and in-depth evaluation of the business
Stock Manager
Forever 21
Fayetteville, GA
10.2016 - 03.2020
- Manage all stock delivered to the store Monday through Friday, maintain inventory, and monitor merchandise.
- Overseas shipment team, while managing the reception and organization of new products.
- Ensure the flow of new merchandise on the sales floor.
- Accomplishments:
- Managed in-store events, such as shopping parties.
- Trained store associates on customer service, products, and sales tactics.
- Helped our location consistently achieve 100% of the yearly goal, which increased revenue and sales by 27%.
- Successfully coordinated and implemented a program to boost credit card applicants.
Education
Bachelor Of Arts - Business Management
University of West Georgia
Skills
- Human Resources
- Talent Acquisition
- Account Management
- Client Relationship Development
- ADP
- KRONOS
- Employee Relations
- Administrative Support
- Customer Service
- I-9 Verification
- Workday
- Drug Testing
- Onboarding
- Orientations
- Compensation
- Benefits
- Training
- Coaching
- Operations Administration
References
Available Upon Request
Timeline
Boutique Team Leader
Francesca's Boutique
03.2024 - 03.2025
Training Specialist
Glovis Ga
02.2024 - Current
Assistant Store Manager (Part-Time)
Francesca's
04.2022 - 03.2024
IT Recruiter
The Intersect Group
02.2022 - 10.2023
Account Manager/Recruiter (WestRock)
Axcess Staffing Services
08.2020 - 02.2022
Site Manager
Axcess Staffing Services
08.2020 - 01.2021
Administrative Assistant
Yamaha/YGC GOLF CARS
03.2020 - 04.2020
Lead of Service
Forever 21
10.2016 - 03.2020
Stock Manager
Forever 21
10.2016 - 03.2020
Bachelor Of Arts - Business Management
University of West Georgia
Similar Profiles
Michol GainesMichol Gaines
Bookkeeper at Mil-Spec Packaging of Ga-Macon, GABookkeeper at Mil-Spec Packaging of Ga-Macon, GA
Jacquaile BarnesJacquaile Barnes
Forklift Operator/Material Handler at GLOVIS America, Inc.Forklift Operator/Material Handler at GLOVIS America, Inc.
Arika HardyArika Hardy
Custodial Engineer at Hyundai GlovisCustodial Engineer at Hyundai Glovis
Paul ComriePaul Comrie
Stream Manager at Nokia USA IncStream Manager at Nokia USA Inc
Moziah DavisMoziah Davis
Transmission Analyst at Georgia PowerTransmission Analyst at Georgia Power