Shanteria Mines
Birmingham,AL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Material Handler/Forklift Operator
Labcorp
Birmingham, AL
03.2024 - Current
- Operated forklift in a safe manner to move large shipments within the facility.
- Received and distributed incoming materials to designated areas.
- Maintained inventory records, including tracking incoming and outgoing shipments.
Customer Service Associate
Walgreens
Birmingham, AL
11.2023 - 01.2024
- Listening to customers' concerns and handling complaints and returns
- Giving detailed explanations of services or products
- Working with a sales team to create better methods to address customer complaints
- Reviewing customer accounts and transactions while resolving issues
- Communicating with customers in-person, through email or chat, over the phone or on social media
- Receiving orders, calculating charges and processing payments
Delivery Driver
Amazon Fulfillment Associates
Birmingham, AL
11.2022 - 09.2023
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Received daily delivery instructions and route assignments from dispatch.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Housekeeping
Sonesta
Birmingham, AL
07.2022 - 09.2022
- Performed light housekeeping duties such as dusting, vacuuming, laundry.
- Coordinated activities between departments such as housekeeping and maintenance.
- Stocked supply closets with necessary items for housekeeping staff.
- Performed general housekeeping duties such as sweeping, mopping, dusting.
Personal Shopper
Walmart
Birmingham, AL
11.2021 - 06.2022
- Personal shoppers are responsible for identifying clients' needs and locating products that meet those requirements.
- This role has a sales focus that involves building long-lasting relationships with clients, providing exceptional service, and ensuring all client goals and needs are met
Deli Clerk
PUBLIX SUPER MARKETS
Birmingham, AL
06.2020 - 11.2021
- Provides premier customer service, including greeting customers and answering their questions.
- Maintains Publix's high standards for freshness and sanitation.
- Sells products by providing customers with information needed to make product-related decisions.
- Fills, maintains, and rotates products and displays.
Production Associate
MBUSI
Tuscaloosa, AL
11.2019 - 06.2020
- Monitored and adjusted production processes to ensure quality standards were met.
- Collaborated with team members to identify and resolve production issues in a timely manner.
- Inspected finished products for defects before packing them for shipment.
- Assisted in the preparation of production orders, ensuring accuracy and efficiency.
Housekeeper
UAB Medicine
Birmingham, AL
07.2019 - 11.2019
- Technician maintains the overall cleanliness and sanitation of the healthcare facility in which they work.
- They do so by performing a range of cleaning tasks, from mopping and floor buffing to room sanitizing and waste disposal.
Cashier (Seasonal)
Lowes Home Improvent
Birmingham, AL
12.2018 - 05.2019
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
- Issue receipts, refunds, credits, or change due to customers.
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Cashier and Customer Service
Walmart
Birmingham, AL
07.2018 - 12.2018
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
- Issue receipts, refunds, credits, or change due to customers.
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Patient Escort
Brookwood Medical Center
Birmingham, AL
05.2017 - 07.2018
- Transports patients to and from their inpatient beds and other areas like therapy, surgery or radiology.
- Other responsibilities include retrieving medical records, lab results.
Education
High school diploma -
Huffman High Sch-Magnet
Birmingham, ALSkills
- Computer Skills
- Microsoft Office
- Customer Service
- Cash handling
- Communication Skills
- Strong verbal communication skills
- Delivery Driver Experience
- Housekeeping
- Forklift operation
- Teamwork and collaboration
- Positive attitude
- Warehouse safety
Certification
- Driver's License
- First Aid Certification
- CPR Certification
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Material Handler/Forklift Operator
Labcorp
03.2024 - Current
Customer Service Associate
Walgreens
11.2023 - 01.2024
Delivery Driver
Amazon Fulfillment Associates
11.2022 - 09.2023
Housekeeping
Sonesta
07.2022 - 09.2022
Personal Shopper
Walmart
11.2021 - 06.2022
Deli Clerk
PUBLIX SUPER MARKETS
06.2020 - 11.2021
Production Associate
MBUSI
11.2019 - 06.2020
Housekeeper
UAB Medicine
07.2019 - 11.2019
Cashier (Seasonal)
Lowes Home Improvent
12.2018 - 05.2019
Cashier and Customer Service
Walmart
07.2018 - 12.2018
Patient Escort
Brookwood Medical Center
05.2017 - 07.2018
High school diploma -
Huffman High Sch-Magnet