SHANTERIUS HORTON
Kinston,NC
Summary
Aircraft maintenance technician and military veteran with 6 years of experience in the United States Air Force. Successfully organized and trained 67 members in a dynamic, fast-paced environment, resulting in measurable results. Possess a comprehensive background in maintenance, logistics, and business management gained from conducting domestic and global operations in Greece, England, and Poland. Demonstrated the ability to manage risk across multiple lines to safeguard assets, property, and equipment valued over $5.1 million while consistently meeting the expectations of senior leadership. Extensive knowledge in maintenance and training, recognized through multiple awards for outstanding performance and professionalism. Supported by a Bachelor's Degree in Business Administration (BBA) and Masters Degree in Health Administration, this career is built on a solid foundation of expertise.
Overview
7
7
years of professional experience
Work History
Aircraft Maintenance Technician/Supervisor of Operations
UNITED STATES AIR FORCE
05.2017 - 05.2024
- Provide data entry for an excel product to track maintenance and productivity ratings by physically completing inventory for over 500 pieces of maintenance equipment, resulting in a weekly product to present to the Senior Manager and an increase in production by 90%
- Maintained repair logs to document all corrective and preventive aircraft maintenance.
- Recorded maintenance actions in aircraft logbooks.
- Read and interpreted aircraft documentation to determine repair feasibility and methods.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and implemented strategies to maximize customer satisfaction.
- Conducted ongoing reviews of program financial systems to assess cost control measures.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Maintain composite tool kit program by performing 936 inspections annually to ensure serviceability of 588 line items, resulting in saving the Air Force $5.1M
- Maintain and assure organization’s training and certifications
- Document and review inspection and time change technical order entries, analyze process of assigned target areas for assigned equipment in the Integrated Maintenance Data System
- Trained senior leadership on full maintenance inspections, including repairing solenoid switches in 9 hours, resulting in fortified developing knowledge for senior leadership
Education
Master of Science - Health Administration
American Military University
Charles Town, WV07-2022
Bachelor of Arts - Business Administration (BBA)
University of Arizona Global Campus
Chandler, AZ11.2021
High School Diploma - undefined
Coffeeville High School
Coffeeville, MS05.2014
Skills
- Security Clearance
- Organization Planning/Scheduling
- Leadership
- Data Analysis
- Training and Development
- Troubleshooting
- Effective Communication
- Microsoft Office Excel
- Microsoft Office (2003, 2007, 2010)
- SharePoint
- Adobe
- Microsoft Windows (95, 98, XP)
- Windows 7
- Windows 8
- Java
- HTML
- Bookkeeping
- Multi-line telephone skills
- Phone etiquette
- Schedule management
- Scheduling appointments
- Spreadsheet tracking
- Expense reporting
- Positive and professional
- Clerical support
- Data entry
- Front desk operations
- Meeting preparation
- Document control
- Staff management
- Data inputting
- Record preparation
- Administrative support
- Office administration
- Supply management
- Security awareness
- Basic accounting
- Database administration
Awards
- Maintenance Technician of the Quarter, 10/01/20
- Maintenance Professional of the Year, 01/01/19
- Maintenance Professional of the Year, 01/01/20
Timeline
Aircraft Maintenance Technician/Supervisor of Operations
UNITED STATES AIR FORCE
05.2017 - 05.2024
Bachelor of Arts - Business Administration (BBA)
University of Arizona Global Campus
High School Diploma - undefined
Coffeeville High School
Master of Science - Health Administration
American Military University
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