Summary
Overview
Work History
Education
Skills
Timeline
Server

Shantessa Graham

Charlotte,NC

Summary

Experienced lab tech with a 9-year proven track record in diverse environments. Adept at problem-solving, strong organizational skills, and effective collaboration within a team. Backed by a B.S. in Biology, bringing a solid foundation to the table. Known for maintaining clean and organized workspaces, excelling at efficiently managing tasks in fast-paced settings.

Overview

10
10
years of professional experience

Work History

Server

First Watch
11.2023 - Current
  • Provide exemplary customer service by accurately taking orders, preparing beverages, and delivering meals in a timely manner
  • Ensure a positive dining experience by effectively managing customer needs and addressing any issues promptly

Bartender

Jinya Ramen Bar
11.2021 - 11.2023
  • Delivered exceptional guest service in alignment with established brand standards and procedures
  • Crafted a variety of cocktails and mocktails, contributing to daily special offerings
  • Executed assigned cleaning duties efficiently during and post-shift, maintaining a clean and welcoming environment

Server/Bartender

Tupelo Honey
08.2021 - 05.2022
  • Delivered exceptional customer service by efficiently taking orders and serving food and beverages to guests
  • Prepared and crafted a variety of drinks, including signature cocktails, to enhance customer experience
  • Managed bartending responsibilities, ensuring timely and accurate preparation of both alcoholic and specialty beverages

Front Desk Representative

YMCA
06.2019 - 03.2020
  • Processed memberships and guest fees while providing support to members during check-in, form signings, and class inquiries
  • Managed administrative tasks, including filing paperwork and printing documents for management

Electrical Helper

Tradesmen International
09.2015 - 05.2019
  • Perform megging and pulling of wires, ensuring efficient electrical connections for project requirements
  • Accurately cut and measure pipes, setting them up in designated areas to meet project specifications
  • Maintain a clean and organized work environment by clearing materials and tools at the end of each day

Education

B.S. - Biology

South Carolina State University
Orangeburg, SC
05.2020

Skills

  • Problem Solving
  • Organizational Skills
  • Fast Learner
  • Team Player
  • Creativity
  • Communication
  • Computer Skills

Timeline

Server

First Watch
11.2023 - Current

Bartender

Jinya Ramen Bar
11.2021 - 11.2023

Server/Bartender

Tupelo Honey
08.2021 - 05.2022

Front Desk Representative

YMCA
06.2019 - 03.2020

Electrical Helper

Tradesmen International
09.2015 - 05.2019

B.S. - Biology

South Carolina State University

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Shantessa Graham