SHANTI THOMAS
Plainfield,NJ
Summary
Dynamic Certified Clinical Medical Assistant with extensive experience at Robert Wood Johnson Medical Group. Proven expertise in patient care, EKG administration, and HIPAA compliance, complemented by strong organizational and interpersonal skills. Committed to enhancing patient experiences and supporting healthcare teams through effective communication and meticulous attention to detail.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant (CCMA)
Robert Wood Johnson Medical Group
Warren, NJ
12.2023 - 11.2025
- Obtained and recorded patient vital signs.
- Performed EKGs and assisted with clinical procedures.
- Administered immunizations per CDC guidelines.
- Coordinated scheduling and prior authorizations.
- Supported providers with both administrative and patient care tasks.
Patient Service Representative
Robert Wood Johnson Medical Group
Warren, NJ
01.2021 - 12.2023
- Processed sensitive, confidential medical records with accuracy and discretion.
- Scheduled patient appointments, referrals, and authorizations.
- Verified procedures and medications as directed.
- Provided exceptional patient service and support.
Dietary Assistant
Robert Wood Johnson Children's Specialized Hospital
Mountainside, NJ
01.2017 - 12.2021
- Prepared and distributed patient-specific meals and formulas.
- Collaborated with dietitians and supervisory staff to ensure compliance with care plans.
- Maintained food safety standards and hospital procedures.
- Supported a positive patient experience through excellent interpersonal skills.
Customer Service Assistant
Westside Shoe Repair
Irvington, NJ
01.2014 - 12.2016
- Delivered quality customer service and managed client requests.
- Assisted with daily business operations and recordkeeping.
Education
Bachelor of Science -
Colorado Technical University
Colorado Springs, CO06.2025
Certificate -
Essex County College / Training, Inc.
Newark, NJ12-2023
Certificate - PHL/EKG
American Institute of Medical Sciences
Piscataway, NJ12.2020
Prerequisite - Medical Diagnostic Sonography
Union County College
Plainfield, NJSkills
- Certified clinical medical assistant
- Certified phlebotomy technician
- Certified electrocardiography technician
- Certified medical administrative assistant
- Medical terminology and specimen processing
- HIPAA and CDC compliance
- Microsoft Office Suite proficiency
- Analytical skills
- Organizational skills
- Interpersonal skills
Certification
- Certified Clinical Medical Assistant (CCMA)
- Certified Phlebotomy Technician (CPT)
- Certified Electrocardiography Technician (CET)
- Certified Medical Administrative Assistant (CMAA)
Timeline
Certified Clinical Medical Assistant (CCMA)
Robert Wood Johnson Medical Group
12.2023 - 11.2025
Patient Service Representative
Robert Wood Johnson Medical Group
01.2021 - 12.2023
Dietary Assistant
Robert Wood Johnson Children's Specialized Hospital
01.2017 - 12.2021
Customer Service Assistant
Westside Shoe Repair
01.2014 - 12.2016
Bachelor of Science -
Colorado Technical University
Certificate -
Essex County College / Training, Inc.
Certificate - PHL/EKG
American Institute of Medical Sciences
Prerequisite - Medical Diagnostic Sonography
Union County College