Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Certification
Generic

Shanti Vann

Account Executive
Cypress,TX

Summary

Highly organized and motivated Account Executive with demonstrated track record of building relationships with clients, developing successful sales campaigns, and managing teams of account managers. Skilled in financial analysis, customer service and problem-solving. Experienced in coordinating activities with various departments to achieve strategic objectives.

Overview

18
18
years of professional experience
2
2
years of post-secondary education
2
2
Certificates

Work History

Account Executive

TLC Engineering, Inc
Houston, TX
09.2017 - Current
  • Responsibilities included managing different project schedules and payrolls
  • Strengthened customer relationships with proactive and collaborative approach to managing needs.
  • Built and strengthened relationships with new and existing accounts to drive revenue growth.
  • Resolved issues promptly to drive satisfaction and enhance customer service.
  • Collaborated with internal teams to develop account strategy.
  • Personally, reviewing and interviewed most of recruits and ensured that all background checks and supporting documentation were properly and accurately completed and filled
  • Would help oversee as many as ten (10) individual construction and inspection sites.
  • Managed payroll data entry and processing for 50+ employees to comply with predetermined company guidelines.
  • Submitted reports on payroll activities.
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.

Operations Manager

Brinks Inc
Houston, TX
01.2006 - 05.2017
  • Implemented new leverage systems, equipment and process redesign to drive continuous improvement in cost, quality and efficiency, Providing first line supervision to Cash Logistics team members
  • Maintaining safe and secure environments with goal of ensuring all employees work and return home safely; and maintaining positive employee relations and advancements by utilizing daily work performances boards to display improve employee process and performances
  • Performed business planning and development, facility management and staffing activities
  • Maintained and provided quality customer service and good communication with customer base
  • Maintain accurate employee schedule and employee performance evaluations
  • Daily operations in cash and/or vault areas included but not limited to verification, change order preparation, and inventory management.
  • Managed over 50 accounts.
  • Devised processes to boost long-term business success and increase profit levels.

Education

Associate of Arts - Business

Houston Community College
Houston
08.2020 - 12.2022

Skills

FEMA; Management Systems 700b; Debris Operations 632a; Hazard Mitigation 393b; Emergency Planning 235c; Asbestos Inspector; HAZWOPERundefined

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Notary

11-2023

Grant Writing

08-2022

Associate of Arts - Business

Houston Community College
08.2020 - 12.2022

Account Executive

TLC Engineering, Inc
09.2017 - Current

Operations Manager

Brinks Inc
01.2006 - 05.2017

Certification

Notary

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Shanti VannAccount Executive