Shanti Vann
Account Executive
Cypress,TX
Summary
Highly organized and motivated Account Executive with demonstrated track record of building relationships with clients, developing successful sales campaigns, and managing teams of account managers. Skilled in financial analysis, customer service and problem-solving. Experienced in coordinating activities with various departments to achieve strategic objectives.
Overview
18
18
years of professional experience
2
2
years of post-secondary education
2
2
Certificates
Work History
Account Executive
TLC Engineering, Inc
Houston, TX
09.2017 - Current
- Responsibilities included managing different project schedules and payrolls
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Resolved issues promptly to drive satisfaction and enhance customer service.
- Collaborated with internal teams to develop account strategy.
- Personally, reviewing and interviewed most of recruits and ensured that all background checks and supporting documentation were properly and accurately completed and filled
- Would help oversee as many as ten (10) individual construction and inspection sites.
- Managed payroll data entry and processing for 50+ employees to comply with predetermined company guidelines.
- Submitted reports on payroll activities.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
Operations Manager
Brinks Inc
Houston, TX
01.2006 - 05.2017
- Implemented new leverage systems, equipment and process redesign to drive continuous improvement in cost, quality and efficiency, Providing first line supervision to Cash Logistics team members
- Maintaining safe and secure environments with goal of ensuring all employees work and return home safely; and maintaining positive employee relations and advancements by utilizing daily work performances boards to display improve employee process and performances
- Performed business planning and development, facility management and staffing activities
- Maintained and provided quality customer service and good communication with customer base
- Maintain accurate employee schedule and employee performance evaluations
- Daily operations in cash and/or vault areas included but not limited to verification, change order preparation, and inventory management.
- Managed over 50 accounts.
- Devised processes to boost long-term business success and increase profit levels.
Education
Associate of Arts - Business
Houston Community College
Houston 08.2020 - 12.2022
Skills
FEMA; Management Systems 700b; Debris Operations 632a; Hazard Mitigation 393b; Emergency Planning 235c; Asbestos Inspector; HAZWOPER
New hire processing
Expense reimbursements
HR support
Data review
Resolving discrepancies
QuickBooks expert
Multi-line phone proficiency
Relationship building and management
Account servicing
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Notary
11-2023
Grant Writing
08-2022
Associate of Arts - Business
Houston Community College
08.2020 - 12.2022
Account Executive
TLC Engineering, Inc
09.2017 - Current
Operations Manager
Brinks Inc
01.2006 - 05.2017
Certification
Notary