Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Shantia Bell

ATHENS,AL

Summary

Hardworking and passionate worker with strong organizational skills. Ready to help team achieve company goals.

Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Stylist with extensive knowledge of Products, sales and technique. Skilled at maintaining relationships with customers through superior customer service and conflict resolution. Knowledgeable about styling and tool maintenance.

Results-focused individual dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Results-driven in financial statement review, auditing and reporting. Well-versed in producing reports, evaluating department operations and handling month- and year-end closings. Meticulous, conscientious and methodical in approach.

Seeking to maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Quality-driven dispatcher with over 1 year of experience in trucking industry. Proficient in keeping data product loads for accuracy, timely, and complete delivery. Methodical and organized leader with excellent freight forwarding and logistics management skills.

Overview

12
12
years of professional experience

Work History

Manager/Stylist

One1Touch
01.2011 - Current
  • Build strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Keep work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Educate clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Monitor current trends to understand fashions and better serve customer needs.
  • Work with women, men, and children to complete services on daily basis.
  • Work on numerious customers daily while maintaining distinguished cleanliness and organization of work areas.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.

Office Manager/dispatcher

WJS LOGISTICS LLC
Athens, AL
05.2020 - 06.2022
  • Managed office operations while scheduling appointments for d.
  • Updated reports, managed accounts, and generated reports for company database.
  • Maintained computer and physical filing systems.
  • Evaluated employee records and productivity and submitted evaluation reports.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Handled incoming calls and emails from customers regarding issues with deliveries.
  • Built professional relationships with new customers and cultivated existing ones through active listening and intelligent open-ended questioning.
  • Reviewed paperwork and contracts prior to dispatching crew members to support accuracy and clarify understanding of details.
  • Received new orders, prepared documentation, and assigned personnel.
  • Checked that each scheduled route was appropriately covered by delivery drivers.
  • Delivered exceptional customer service to individuals contacting company's call center for support and assistance.
  • Created delivery routes and optimized plans for traffic, road conditions, and other factors.
  • Facilitated communications between customers and field personnel to answer questions or resolve concerns.

Broker Manager

Stewart Brokerage LLC
Athens, AL
08.2021 - 11.2022
  • Prepared internal and regulatory financial reports, balance sheets and income statements.
  • Performed banking, business administration and financial tasks to guarantee five-star service for clients.
  • Implemented and regularly reviewed financial controls to generate accurate and reliable financial data.
  • Entered numerical data into databases with speed and accuracy using 10-key pad.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Sorted documents and maintained organized filing process.
  • Completed data entry tasks with accuracy and efficiency.
  • Organized, sorted, and checked input data against original documents.
  • Analyzed current data records to provide detailed reports.
  • Collated and organized data entry documents into filing systems for easy access.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
  • Followed data entry protocols, rules and regulations.
  • Secured and protected data from unauthorized access by complying with security protocols.

Education

Bachelor Of Arts - Organizational Management

University of Arizona
Tucson, AZ
2022

Cosmetology Education

Calhoun Community College
Tanner, AL
2006

Telecommunications

Alabama A & M University
Normal, AL
2005

West Morgan High School
Trinity, AL
05.2004

Skills

  • Ability to make and create lasting as well as impactful relationships
  • Customer Loyalty
  • Takes pride in encouraging, motivating, uplifting, and helping others
  • Ability to create a positive environment
  • Special Assignments
  • Supply Monitoring
  • Hygienic Operations
  • Facility Maintenance
  • Marketing Familiarity
  • Appointment Booking
  • Trend Tracking
  • Hospitality and Accommodation
  • Cleaning and Sanitizing
  • Multitasking and Organization
  • Product Recommendations
  • Receivables
  • Records Management
  • Organizational Systems
  • Multiple Priorities Management
  • Support Personal Needs
  • Customer Transactions
  • Business Industry Knowledge
  • Safe Equipment Handling
  • Active Learning
  • Task Prioritization
  • Organization
  • Overseeing Logistics
  • Freight Brokerage
  • Employee Performance Reviews
  • Internal Audits
  • Budget Tracking
  • Spreadsheet Tracking
  • Network Planning
  • Typing and 10-Key Entry
  • Business Activity Tracking
  • CRM Tracking
  • Word Processing
  • In-Depth Research
  • Recruit Well-Qualified Staff
  • Familiar with Account Coding
  • Recordkeeping Requirements
  • Freight Forwarding
  • Driver Communications
  • Work Order Entry
  • Trucking Dispatching
  • Dispatcher Monitoring
  • Interdepartmental Communication
  • Telephone Etiquette
  • Paperwork and Documentation
  • Route Planning
  • Information Research
  • Customer File Maintenance
  • Problem Assessment

Affiliations

The founder of a non-profit organization called "One1Touch, A Self-eSteam A-head". This organization specialize in hair & or beauty care to women and girls who have lost their hair/and or confidence due to sickness or disease; to less fortunate families with girls, to battered struggling single mothers, as well as provide care packets to neglected women and men in nursing homes; Volunteer at the Boys and Girls club and mentors adolescents.

Timeline

Broker Manager

Stewart Brokerage LLC
08.2021 - 11.2022

Office Manager/dispatcher

WJS LOGISTICS LLC
05.2020 - 06.2022

Manager/Stylist

One1Touch
01.2011 - Current

Bachelor Of Arts - Organizational Management

University of Arizona

Cosmetology Education

Calhoun Community College

Telecommunications

Alabama A & M University

West Morgan High School
Shantia Bell