Summary
Overview
Work History
Education
Skills
Timeline
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Shantia Sharpe

Edenton,United States

Summary

Reliable and outgoing individual with well-honed organizational, labor and teamwork skills. Extremely hardworking and dedicated worker. Enthusiastic and team-driven with a strong work ethic like no other. Great at multitasking and working in very busy environments. Very fast and efficient learner with excellent communication skills. Able and ready to help team achieve company goals.

Overview

11
11
years of professional experience

Work History

Teacher

EduCare Learning Center Inc
12.2023 - 08.2024
  • Developed strong relationships with children, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
  • Fostered critical thinking skills in daycare students through age-appropriate problem-solving exercises during circle time activities.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.

Warehouse Package Handler

FedEx Ground
05.2023 - 08.2023
  • Assembled, sealed and loaded packages into correct trucks.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Followed safety regulations to maintain safe work environment.
  • Collaborated with other package handlers to provide prompt and accurate delivery of orders.

Sales Associate

Roses Discount Store
04.2021 - 07.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Processed product returns and assisted customers with other selections.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Engaged with customers to effectively build rapport and lasting relationships.

Housekeeping and Laundry Attendant

Hampton Inn By Hilton
05.2017 - 09.2018
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies and requested guest supplies.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels and soap.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Provided laundering services for guests by washing, drying and hanging laundry.

911 Emergency Dispatcher

Chowan Emergency Communication
05.2016 - 07.2016
  • Questioned callers to determine nature of problems and locations to direct type of response needed.
  • Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
  • Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
  • Used [Software] to track and maintain case incident numbers and logs.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Sales Associate

Dollar General
09.2015 - 05.2016
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Tracked stock using company inventory management software.

Sales Associate

Dollar General
11.2014 - 07.2015
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.

Crew Member

Wendy's
05.2013 - 09.2013
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals and collected payments.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Assisted other team members to achieve goals.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Accurately operated cash register to process customer payments.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.

Education

Bachelor of Science - Criminal Justice

Elizabeth City State University
Elizabeth City, NC
05.2014

High School Diploma -

John A Holmes High School
Edenton, NC
06.2010

Skills

  • Product Sealing
  • Workplace Safety
  • Warehouse Procedures
  • Work Assignments
  • Package Loading
  • Customer Experience
  • Critical Thinking
  • Teamwork and Collaboration
  • Reading Comprehension
  • Package Scanning
  • Classroom Management
  • Motivating Children

Timeline

Teacher

EduCare Learning Center Inc
12.2023 - 08.2024

Warehouse Package Handler

FedEx Ground
05.2023 - 08.2023

Sales Associate

Roses Discount Store
04.2021 - 07.2021

Housekeeping and Laundry Attendant

Hampton Inn By Hilton
05.2017 - 09.2018

911 Emergency Dispatcher

Chowan Emergency Communication
05.2016 - 07.2016

Sales Associate

Dollar General
09.2015 - 05.2016

Sales Associate

Dollar General
11.2014 - 07.2015

Crew Member

Wendy's
05.2013 - 09.2013

Bachelor of Science - Criminal Justice

Elizabeth City State University

High School Diploma -

John A Holmes High School

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Shantia Sharpe