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Shantigra “Shae” Williams, MS, GCPH, LMHC, IMH-E
Synergy Architect: Shae Conveys A Sense Of Innovation, Collaboration, And Strategic Vision.
Davie,FL
Summary
Visionary Community Leader at the Children’s Services Council of Broward County, known for delivering high-impact initiatives, advancing equity, and cultivating strategic partnerships. A licensed mental health clinician with deep expertise in data analytics, policy development, and inclusive program design. Proven track record of leading cross-functional teams, mentoring professionals, and driving measurable outcomes in public health, behavioral health, and human services.
Overview
12
12
years of professional experience
10
10
years of post-secondary education
11
11
Certificates
Work History
Community Building Manager
Children's Services Council Of Broward County
04.2022 - Current
- Achieved a 4.25 rating (FY 24/25 Performance Review.
- Innovative Planning & Operational Excellence: Spearheaded the development of streamlined application processes and resource-sharing templates, enhancing efficiency across multiple program sites.
- Strategic Research & Data Utilization: Delivered high-impact tools—including geographic mapping and tailored research dossiers—to guide resource allocation and support localized community initiatives.
- Policy Leadership & Framework Implementation: Co-led policy design and award execution for major strategic funds, while developing training resources to scale Clear Impact and Collective Impact frameworks.
- Community-Centered Engagement: Built trust-based partnerships with stakeholders and facilitated inclusive forums to ensure community voice shaped strategic planning.
- Data-Driven Decision Making: Applied mixed-method analytics to monitor key population outcomes and inform service strategies for vulnerable groups, including individuals with intellectual and developmental disabilities.
- Leadership & Talent Development: Mentored junior staff and influenced executive decision-making through strategic presentations grounded in research and community insights.
- Resource Optimization: Enhanced budget oversight and implemented systems to improve service delivery and operational continuity during contract transitions.
- Collaborative Governance: Played a key role in funding decisions and data governance through leadership in RFP evaluations and coalition workgroups focused on behavioral health and prevention.
Therapist, LMHC
Private Practice
04.2021 - Current
- Client-Centered Strategy: Designed and implemented individualized care plans to address domestic conflict and psychosocial challenges, achieving a 4.99/5 client satisfaction rating.
- Inclusive Service Delivery: Provided culturally responsive support to diverse populations, including BIPOC, LGBTQ+, and neurodivergent individuals, ensuring equitable access to care.
- Therapeutic Expertise: Facilitated evidence-based interventions using CBT, DBT, Solution-Focused Brief Therapy, and Trauma-Informed approaches to drive measurable client progress.
- Continuity of Care: Managed complex cases with sustained support, helping families overcome functional barriers and improve long-term outcomes.
- Operational Excellence: Maintained detailed treatment documentation, tracked behavioral trends, and continuously refined service plans to align with evolving client needs.
Clinical Support Administrator, Autism Multicultural Initiative (AMI) Leader
University Of Miami-Nova Southeastern University Center For Autism & Related Disabilities (UM-NSU CARD)
10.2019 - 04.2022
- Data-Driven Strategy: Conducted quarterly trend analyses and forecast reporting to inform project decisions and shape clinic-side standards and tools.
- Scalable Service Delivery: Provided clinical support to over 150 families, tailoring care plans to protocol guidelines and addressing complex social, emotional, and behavioral needs.
- Stakeholder Collaboration: Partnered with community leaders to co-develop solutions for systemic challenges, ensuring alignment with local needs and priorities.
- Education & Public Engagement: Designed and delivered hybrid learning experiences to expand awareness of population trends, offering weekly, monthly, and bi-weekly sessions.
- Equity-Focused Leadership: Led DEIB workshops across organizational levels, fostering inclusive environments and embedding equity into operational practices.
Research Consultant
Florida Atlantic University
01.2021 - 04.2022
- Research Leadership: Co-developed the design and execution of studies analyzing autism service trends among Black children, collaborating with Dr. Jack Scott and Dr. Torica Exume to inform equity-focused interventions.
- Cross-Functional Execution: Partnered with leadership and interdisciplinary teams to align strategies, manage timelines, and ensure successful delivery of project objectives.
- Community-Engaged Methods: Facilitated focus groups and co-developed study methodologies to capture lived experiences and inform culturally responsive solutions for Broward County.
- Regulatory & Clinical Oversight: Managed human subjects research protocols and oversaw the collection and processing of clinical samples under NIH IRB-approved guidelines.
- National Recognition: Research findings were presented by principal investigators at national Health Sciences conferences, contributing to the broader discourse on health equity and service access.
Registered Mental Health Counselor Intern
SunServe
01.2020 - 09.2021
- Integrated Care Delivery: Provided therapeutic services both in-person and via telehealth, ensuring accessible, client-centered support across diverse settings.
- Collaborative Treatment Planning: Participated in multidisciplinary consultations to review and refine treatment plans, aligning care with best practices and team objectives.
- Program Innovation: Designed and led psychoeducational and activity-based therapy groups to enhance client engagement and functional outcomes.
- Award-Winning Group Facilitation: Led the Safe-T support group, recognized as the top support group for adults 18+ by South Florida Gay News in 2021, reflecting excellence in community-based mental health support.
Behavioral Team Leader (ABLE - CSC Funded Program)
Arc Broward
08.2016 - 10.2019
- Team Leadership & Talent Development: Supervised and mentored Direct Support Professionals, assessed performance across 20 direct reports, and fostered growth in the social services sector.
- Program Innovation & Execution: Co-designed year-round programming and launched ABLE’s first sensory-immersive break room, enhancing service delivery for neurodiverse populations.
- Regulatory & Quality Oversight: Ensured compliance with childcare regulations, monitored staff adherence to standards, and maintained optimal conditions for program materials and equipment.
- Data-Driven Case Management: Tracked progress across a 32-case caseload, using insights to inform service adjustments and improve outcomes.
- Training & Crisis Management: Led staff training in Professional Crisis Management, coached behavior plan implementation, and provided education on diverse client diagnoses and disorders.
- Strategic Communication: Directed team meetings to align on program developments, troubleshoot challenges, and drive continuous improvement.
Benefits Specialist
Express Scripts
04.2015 - 05.2016
- Employee-Centric Solutions: Resolved complex benefits issues, contributing to improved employee satisfaction and retention.
- Clear Communication & Education: Simplified benefits information to empower plan participants in making informed decisions.
- Vendor & Stakeholder Collaboration: Built strong relationships with benefits vendors to ensure high-quality service delivery.
- Policy & Process Development: Partnered with HR to develop and maintain an up-to-date benefits compliance and consistency across the organization.
Benefits Coordinator
Teleperformance - Staywell (Medicaid)
05.2014 - 04.2015
- Strategic Plan Evaluation: Partnered with HR to assess and select competitive health, dental, and vision plans, aligning offerings with workforce needs and market standards.
- Onboarding & Education: Led new hire benefit orientations, delivering clear, comprehensive guidance on company-sponsored programs to drive informed enrollment decisions.
- Data Integrity & Compliance: Conducted regular audits of benefits data to ensure accuracy, resolve discrepancies, and maintain regulatory compliance. Consistently scored 100% in personal audits.
Education
Ph.D. - Public Health
New York Medical College
Valhalla, NY 05.2001 -
Graduate Certification - Public Health
Capella University
Minneapolis, MN 01.2024 - 12.2024
Master of Science - Professional Counseling
Grand Canyon University, Professional Counseling, M.S.
Phoenix, AZ 09.2016 - 11.2020
Bachelor of Science - Psychology
Grand Canyon University, Psychology
Phoenix, AZ 01.2014 - 05.2016
Skills
Administrative Skills
Team & Key Relationship Builder
Staff Management
Strategic Partnerships
Strategic Leader & Objective Execution
Licensed Mental Health Clinician
Project Management
Multi-discipline Professional
Decision-Making
Decision-Making
Data Analytics
Contract Management/Negotiation
Decision-Making
Certification
Psychological First Aid (NSU)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
You will recognize your own path when you come upon it because you will suddenly have all the energy and imagination you will ever need.
Sara Teasdale
Timeline
Graduate Certification - Public Health
Capella University
01.2024 - 12.2024
Infant Family Specialist (IMH-E®️)
12-2023
QPR Suicide Prevention Certified
11-2023
Licensed Mental Health Counselor (Florida Health)
08-2023
National Board Certified Counselor
08-2023
HIV/AIDS Training (CE Broker)
05-2023
Domestic Violence (CE Broker)
05-2023
Laws & Rules 8-hour Course (CE Broker)
05-2023
Flakka a Deadly Designer Drug (CE Broker)
05-2023
Certified Trauma Professional - 09/22-09/23 (Evergreen)
09-2022
Community Building Manager
Children's Services Council Of Broward County
04.2022 - Current
CITI Certification: Group 1: Biomedical (HPD) Researchers
05-2021
Therapist, LMHC
Private Practice
04.2021 - Current
Research Consultant
Florida Atlantic University
01.2021 - 04.2022
Psychological First Aid (NSU)
07-2020
Registered Mental Health Counselor Intern
SunServe
01.2020 - 09.2021
Clinical Support Administrator, Autism Multicultural Initiative (AMI) Leader
University Of Miami-Nova Southeastern University Center For Autism & Related Disabilities (UM-NSU CARD)
10.2019 - 04.2022
Master of Science - Professional Counseling
Grand Canyon University, Professional Counseling, M.S.
09.2016 - 11.2020
Behavioral Team Leader (ABLE - CSC Funded Program)
Arc Broward
08.2016 - 10.2019
Benefits Specialist
Express Scripts
04.2015 - 05.2016
Benefits Coordinator
Teleperformance - Staywell (Medicaid)
05.2014 - 04.2015
Bachelor of Science - Psychology
Grand Canyon University, Psychology
01.2014 - 05.2016
Ph.D. - Public Health
New York Medical College
05.2001 -
Accomplishments
- 2025 Doctoral Candidate
- 2025 Published Mental Health Therapy Curriculum with Violet Health
- 2023 Florida Association of Infant Mental Health Endorsed
- 2023 Speaker/Panelist - Black Men in Tech
- 2023 Community Service Award - UM-NSU CARD
- 2023 LGBTQ+ Leadership Award - Florida Diversity Council
- 2022 Center for Autism and Related Disabilities State Conference Research Analysis Presentation
- 2022 Peer Review Advisory Board - Rethinking Autism in Praxis
- 2021 Best Support Group - Best of South Florida
Affiliations
- American Counseling Association (ACA) - 2020 - Present
- Broward Sheriff's Office Social Justice Taskforce Member (SJTF) - 2023 - 2025
- Broward Regional Health Planning Committee - 2023 - Present
- Florida Association for Infant Mental Health (FAIMH)- 2022 - Present
- FAIMH Broward Chapter - Co-Chair
- National Board of Certified Counselors (NBCC) - 2020 - 2029
- SpiritSong Church - CEO, Board Moderator, & Trustee - 2016 - 2025 (Term Limited)
- United Way of Broward Behavioral Health and Drug Prevention - Broward Suicide Prevention Coalition Data Workgroup Co-Chair - 2023 - Current
Software
Canva
Clear Impact
Microsoft Office Suite (Excel, PowerPoint, Word, etc)
Microsoft Teams
Padlet
Power BI
Sharepoint
Mac OS
Mondaycom
Mural
SPSS
Tableau
Windows
Zoom
Electronic Health Records
Nexus
WebAuthor
CAPS