Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

SHANTIKA DEVORE

Stockbridge,GA

Summary

Results-oriented Operations Lead skilled in team motivation and performance enhancement via effective coaching techniques. Strong background in goal setting, risk assessment, and strategic business growth initiatives. Leverages critical thinking and independent judgment to streamline operations and improve efficiency.

Overview

13
13
years of professional experience

Work History

Automation Inbound Supervisor

Kuehne + Nagel
Locust Grove, GA
9 2021 - Current
  • Conducted ongoing performance assessments, delivering meaningful feedback and identifying growth opportunities for team members.
  • Oversee daily operations to guarantee the timely delivery of high-quality products and services to clients.
  • Teamed with departments to enhance communication pathways and promote organizational synergy.
  • Directed 20 employees through company policies, ensuring smooth integration into the team.
  • Managed complex projects with multiple deadlines, ensuring successful achievement of objectives.
  • Advocated for continuous improvement initiatives, cultivating an innovative culture in operations management.
  • Perform risk assessments, and implement mitigation strategies to reduce potential operational challenges.
  • Worked closely with IT department to troubleshoot technical issues, improving system functionality.

Executive Team Leader-Logistics Operations

Kuehne-Nagel
Forest Park, Georgia
09.2019 - 09.2021
  • Managed multiple projects by prioritizing tasks based on urgency and resource availability.
  • Participated in training sessions to remain current with industry trends and regulatory changes.
  • Negotiated solutions with dissatisfied customers, transforming negative experiences into positive testimonials.
  • Assessed customer feedback to pinpoint enhancement opportunities and suggested solutions that boosted workflow by 10%
  • Contributed to management meetings focused on departmental challenges and proposed effective solutions, achieving 80% decrease in shift turnover rate.
  • Leveraged expertise in Swiftlog and Blue Yonder to optimize workflow processes.
    Conducted training sessions for staff, improving overall system proficiency.
    Partnered with teams to identify and address technical challenges efficiently.
    Created detailed documentation to support users and facilitate onboarding procedures.
  • Mentored over 50 employees in SwiftLog functionality
  • WMS

Assistant Store Manager

Shoe Land
Forest Park, GA
07.2017 - 02.2018
  • Built positive relationships with customers to increase repeat business.
  • Raised property accuracy and accountability by creating new automated tracking method.
  • Fostered positive work environment by consistently treating all employees and customers with respect and consideration.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
  • Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
  • Mentored 4 employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.
  • Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.

Administrative Office Manager

United State Navy
01.2013 - 01.2015
  • Maintain coordination with senior management to guarantee production schedules are accomplished and quality assurance, environmental, health and safety programs, and policies and procedures are completely implemented
  • Directly interface with subcontractors to ensure completion of daily missions and work schedules within the allotted time frame
  • Render oversight of 60 personnel, while ensuring conformity with processes and procedures as well as safety and health programs
  • Confer with senior management in identifying and evaluating functional area program processes to maintain efficiency and best performance results
  • Handle supporting program functional areas to ensure proper inspections, statistical process analyses, and audits on a continuing basis to meet requirements and overall program specifications
  • Facilitate training to staff members and teams, while developing their skill and determining best methods for performance enhancement
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw budgeting process, ensuring accurate financial reporting and adherence to established guidelines.
  • Maintained strict confidentiality of sensitive information, upholding the highest standards of professionalism at all times.
  • Created reports, presentations and other materials for executive staff.

Education

Certification - Project Management

PMI
Atlanta, GA
12-2025

Certificate - Project Risk Management

Coursera
Atlanta, GA
08.2024

Skills

  • Risk assessment and troubleshooting
  • Swiftlog expertise
  • Staff training and development
  • Effective communication
  • Kisoft applications
  • Warehouse management systems
  • CMC Automation

Accomplishments

  • Navy Military Training
  • Personal Financial Management
  • Sub-teaching via STEDI

Timeline

Executive Team Leader-Logistics Operations

Kuehne-Nagel
09.2019 - 09.2021

Assistant Store Manager

Shoe Land
07.2017 - 02.2018

Administrative Office Manager

United State Navy
01.2013 - 01.2015

Automation Inbound Supervisor

Kuehne + Nagel
9 2021 - Current

Certification - Project Management

PMI

Certificate - Project Risk Management

Coursera

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