Shantorria L. Campbell
Tallahassee
Summary
Compassionate Registered Nurse with over 10 years of prior experience as a Medical Assistant in OB/GYN, Neurosurgery, and Gynecologic Oncology. Offers a strong clinical background, excellent patient care skills, and the ability to thrive in fast-paced, multidisciplinary settings. Committed to delivering high-quality, patient-centered care with professionalism and empathy.
Overview
12
12
years of professional experience
Work History
Registered Nurse
Tallahassee Memorial Hospital
10.2025 - Current
- Administered direct patient care, ensuring comfort and safety in diverse clinical settings.
- Collaborated with interdisciplinary teams to develop and implement individualized care plans.
- Educated patients and families on health management and post-discharge instructions.
- Monitored vital signs and assessed patient conditions, identifying changes in health status promptly.
- Reduced complications post-surgery through diligent assessment, intervention, and timely communication with the interdisciplinary team.
- Served as an effective liaison between physicians, other healthcare providers, patients, and family members while coordinating optimal care planning efforts for each patient''s unique situation.
- Handled a high volume of complex patients by prioritizing tasks and effectively delegating responsibilities to other team members, resulting in efficient patient care.
- Evaluated patient progress and adjusted care plans based on comprehensive assessments and feedback.
- Liaised with patients following cardiothoracic surgical procedures, providing support and education on post-surgical care.
- Collaborated closely with interdisciplinary healthcare teams during daily rounds for discussing patient cases and treatment plans that ensured continuity of care throughout hospital stays.
- Skillfully managed acute symptoms presented by patients experiencing chest pain or dysrhythmias, resulting in prompt medical intervention when necessary.
- Managed the administration of medication effectively, ensuring accurate dosages and preventing adverse reactions.
- Maintained detailed records of patient conditions, reactions and progress in alignment with physician orders.
- Changed dressings, cleaned wounds and monitored vital signs of patients concurrently with focus on quality care.
- Educated patients about self-care at home following discharge from the hospital setting; increased adherence to treatment regimens which led to lower readmission rates.
- Maintained accurate and timely documentation of patient assessments, interventions, and outcomes in accordance with hospital policies and procedures; contributed to continuity of care across shifts.
- Evaluated effectiveness of prescribed treatments by measuring vital signs regularly; adjusting interventions accordingly based on findings led to improved patient conditions.
- Provided compassionate end-of-life care for patients transitioning to hospice or palliative settings, ensuring comfort, dignity, and support for both patients and their families.
- Enhanced patient recovery by providing specialized cardiac care and monitoring their progress.
- Ensured patient safety by strictly adhering to infection control protocols and maintaining a clean working environment.
Registered Medical Assistant
Gynecologic Oncology of Tallahassee | Southeastern Urogynecology and Pelvic Surgery
01.2022 - 12.2023
- Collecting patient health information for electronic medical records.
- Supporting provider during office examinations.
- Providing in office phlebotomy and injections.
- Triage and prioritize incoming and outgoing calls.
- Processing inbound and outbound referrals.
- Patient education with regards to medications, procedures, management of medical conditions and self-care at home treatments.
- Maintain inventory of office supplies and patient exam rooms.
- Assisted in scheduling and coordinating outpatient and inpatient gynecologic surgeries.
- Securing precertification for diagnostic outpatient procedures, chemotherapy, injections, and related services.
- Conducting follow-up calls to post-surgical and active chemotherapy patients
- Processing prescription requests and refills, including controlled substances
- Preparing and handling specimens for appropriate diagnostic testing
- Coordinating laboratory testing with external facilities
- Educating patients on medications, procedures, condition management, and at-home care
- Assisting providers with office procedures such as colposcopies, endometrial biopsies, IUD removals, Pap smears, bladder scans, bladder challenge tests, and Foley catheter insertions/removals while maintaining sterility
Registered Medical Assistant
Tallahassee Neurological Clinic Dept of Neurosurgery
08.2019 - 01.2022
- Collected and documented patient health information in EMR
- Assisted physicians with in-office procedures
- Processed prescription requests, including controlled substances
- Coordinated post-hospital follow-ups and imaging appointments
- Triaged and prioritized incoming and outgoing calls
- Secured prior authorizations for diagnostic and advanced imaging
- Educated patients on medications, procedures, and home care
- Managed inventory for office supplies including exam rooms
Registered Medical Assistant
North Florida Women's Care
07.2014 - 08.2019
- Triaged and prioritized inbound and outbound calls.
- Performed in-office phlebotomy and administered injections.
- Assisted providers with procedures (e.g., colposcopies, biopsies, circumcisions, IUD insertions/removals, pap smears).
- Delivered care for high-risk OB patients, including Non-Stress Testing.
- Educated patients on medications, procedures, condition management, and home care.
- Coordinated lab testing with external facilities.
- Processed referrals for low- and high-risk obstetric patients.
- Communicated lab, imaging, and pathology results to patients.
- Managed prescription requests and refills, including controlled substances.
- Maintained inventory of medical supplies and exam rooms.
Registered Medical Assistant
Renaissance Obstetrics and Gynecology
07.2013 - 07.2014
- Coordinate laboratory testing with external facilities.
- Retrieve and input patient health information into electronic medical records.
- Perform in-office phlebotomy and administer injections.
- Manage inventory of medical supplies and exam rooms.
- Educate patients on medications, procedures, and home care for medical conditions.
- Assist with scheduling and coordination of gynecologic and obstetric surgeries.
- Handle front desk tasks: check-in/out, appointment scheduling, and co-pay collection.
- Process referrals for low- and high-risk obstetric patients.
- Submit prescription requests and refills, including controlled substances.
- Provide care and monitoring for high-risk obstetric patients (e.g., non-stress tests).
- Assist with in-office procedures (e.g., colposcopies, biopsies, IUD services, pap smears).
- Triage and prioritize incoming/outgoing calls.
- Process patient referrals and follow up on outcomes.
- Communicate lab, imaging, and pathology results to patients.
Education
Associate of Science - Registered Nursing
Keiser University
Tallahassee, Florida08.2025
Associate of Science - Medical Assisting
Keiser University
Tallahassee, Florida07.2011
Bachelor of Science - Nursing
Keiser University
Tallahassee, FL09-2026
Skills
- Clinical decision-making
- Immunization administration
- Compassionate patient assistance
- Empathetic communication
- Tracheostomy management
- Cardiac care
- Upholding confidentiality standards
- Infection prevention strategies
- Patient and family advocacy
- Wound management
- Telemetry monitoring
- Proficiency in ACLS protocols
- Advanced cardiac life support (ACLS) certification
- Electronic medical record systems
- Patient education
- Chest pain management
- Interdisciplinary collaboration
- Triage and prioritization
Timeline
Registered Nurse
Tallahassee Memorial Hospital
10.2025 - Current
Registered Medical Assistant
Gynecologic Oncology of Tallahassee | Southeastern Urogynecology and Pelvic Surgery
01.2022 - 12.2023
Registered Medical Assistant
Tallahassee Neurological Clinic Dept of Neurosurgery
08.2019 - 01.2022
Registered Medical Assistant
North Florida Women's Care
07.2014 - 08.2019
Registered Medical Assistant
Renaissance Obstetrics and Gynecology
07.2013 - 07.2014
Associate of Science - Medical Assisting
Keiser University
Associate of Science - Registered Nursing
Keiser University
Bachelor of Science - Nursing
Keiser University