Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shantray Mack

tampa

Summary

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

13
13
years of professional experience

Work History

Lead Decal Room

Clarios
07.2022 - Current

receive store and issue labels verify accuracy of labels

train and guide label room staff on procedures safety and quality requirements

  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.


Security Concierge

Allied Universal Security Services
07.2020 - 12.2020
  • Processed incoming packages efficiently, logging them accurately in the tracking system before notifying residents of their availability for pickup.
  • Streamlined visitor check-in process, expediting entry while maintaining stringent security standards.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Issued access cards to authorized personnel to monitor access points.

Valet Supervisor

Hard Rock Casino
08.2012 - 06.2020
  • Supervised valet team members for improved productivity and adherence to company policies.
  • supervise and lead valet attendants during assigned shifts, ensure efficient traffic flow in drop off and pick up areas,
  • greet and assist guests, handle guest complaints or issues promptly and respectfully,
  • monitor staff performance and enforce company policies

Education

High School Diploma -

Homestead Jobcorp
Homestead, FL

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Dependable and responsible
  • Computer skills
  • Calm under pressure
  • Organization and time management

Timeline

Lead Decal Room

Clarios
07.2022 - Current

Security Concierge

Allied Universal Security Services
07.2020 - 12.2020

Valet Supervisor

Hard Rock Casino
08.2012 - 06.2020

High School Diploma -

Homestead Jobcorp